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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PK

Apr 9, 2022

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

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7501 - 7525 of 10,000 Reviews for Technical Support Fundamentals

By Gudipati V G A

May 12, 2020

Its really very good course. It covers all the basic fundamentals needed for an IT support role specialist.

By Darnel P

May 10, 2020

very easy to understand the videos kept my engaged as well I will definitely complete the other five course

By MISBAHU Y

Apr 27, 2020

The course is an eye opener and motivates me even more to want to take next step. Overall, very satisfying.

By Gabriela R

Apr 6, 2020

This is an amazing course, it is well put together and well explained. It is easy to follow and understand.

By Michael A

Mar 23, 2020

Very educational and did not miss a single detail in the fundamentals. Just so thorough and easy to digest.

By Uugankhuu B

Nov 21, 2019

Thank you for creating this awesome course. I really enjoyed this. I want to go the next topic immediately.

By Juan A

Nov 19, 2019

very entertaining and very well explained each of its modules. Thanks for the beginning. let's go for more!

By Gregory H

Aug 1, 2019

This course was an easy straightforward review of computers. I enjoyed it and it was easy to follow along.

By Ebony A

Apr 11, 2019

You can really tell the investment Google and Coursera have taken to make such a great course. Keep it up!

By Parker J

Apr 10, 2019

Excellent course! Very happy that I saw the advertisement on YouTube. This is definitely the right start.

By JD D

Apr 9, 2019

I really enjoyed this course. It was a great introduction into the world of being an IT support specialist.

By Shaun A

Mar 19, 2019

I absolutely loved it. It was so easy since I knew so much already, but it was nice to learn new stuff too.

By James W

Feb 11, 2019

This course is a great fundamentals course for those just wanting to get their feet wet in the world of IT.

By Mathieu R

Nov 3, 2018

This course was a great introduction to IT and I am really excited to see what other courses have to bring.

By I J N

May 27, 2018

Am very much impressed. The instructors and the content of this course is so beautiful and super. I love it

By Michael D D

Mar 15, 2018

Lots of good content. I really enjoyed being able to work at my own pace whenever it was convenient for me.

By Bablu K

Mar 12, 2018

It goes without saying that the course is very interactive and teaches concepts that you need. Well-done!!!

By Bridgette W

Dec 24, 2023

The information is covered in a way that is both easy to understand and easy to apply to labwork questions

By Thiago A

Aug 20, 2023

Exceptional, complete didactic, a great first step in an IT career is possible to choose with this course.

By Felicity R

Aug 2, 2023

The learning content is really well organized. Learned the basic fundamentals of hardware and software .

By Eric

Jul 2, 2023

It was a great experience and great learning time and I look forward to becoming an IT support specialist.

By Shaketra C

Jan 22, 2023

This course was great. It was easy to navigate through the course work and made things easy to understand.

By Mduduzi N

Dec 16, 2022

THIS HAS BEEN A GREAT EXPIRIENCE WITH SOME CHALLANGES BUT I MADE IT THROUGH THANK YOU GOOGLE AND COURSERA.

By Monika B

Dec 11, 2022

Course delivery method and outlining contents are clear, concise and very simple. Great Job to the team :)

By Karson W

Oct 19, 2022

tons of info and a overall great introduction even for someone with a lot of practical knwoledge already.