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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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7601 - 7625 of 10,000 Reviews for Technical Support Fundamentals

By Angel A

Apr 5, 2023

Enjoyed learning this exciting information and look forward to using it myself in a hands on enviornment.

By Jose L

Mar 24, 2023

Amazing Course! Helps a lot and gives valuable knowledge to get your foot in the door in the world of IT.

By Muhammad F A

Jan 31, 2023

I am very glade to complete this course. Thank to all of my instructors or friends to make this happened.

By Antonio B

Dec 29, 2022

Es algo demasiado fantástico, nunca pensé que podría hacer esto. les doy las gracias por esta oportunidad

By pincho

Dec 22, 2022

it has a very good fundamentals to learn, but you need to dig deep to really learn about this world of IT

By Andrea Y L

Dec 12, 2022

I loved knowledge that was shared in this course! I'm hoping that I'd be part of google team someday 🙏❤️

By Simphiwe R

Oct 30, 2022

Briliantly done and well thought of, easy to follow.

Efficient,Convenient and futuristic way of studying.

By DON A

Oct 4, 2022

Very informative. gave a hands on learning aproach and broke down the basics ina easy to understand way.

By Sandip B

Sep 22, 2022

I have completed Technical support FundamentalFundamentals course but I have not receive the certificate

By Toluwani D

Sep 9, 2022

Really good course, It taught me a lot on how to handle customers in different situations and many more.

By Shoebur

Jul 24, 2022

Fun, not to challenging, easy to follow, does get a bit boring after a bit, but it's easy to pick back up

By Andy L

Jun 10, 2022

Very good building blocks and clear explanations on my intro to hopefully a future in IT career support!!

By lakshmi p n

May 27, 2022

very basic information is provided for fresh learners. Thank you for such a course that is veru helpful.

By Rito J B

Mar 31, 2022

Great instructors, easy to understand talks and great practice activities. Thank you Google and Coursera.

By Deleted A

Mar 15, 2022

Best course for the people new to IT, good for improving/refreshing your knowledge basic knowledge of IT.

By Karla F

Jan 26, 2022

un buen curso, me encantó. No puedo decir lo mismo de coursera, ya que me esta reteniendo mi certificado.

By Anthony S

Nov 4, 2021

This was a very detailed easy course to follow and the lessons taught are the fundamentals of IT support.

By Faizal I

Oct 28, 2021

Amazing step by step for Beginner to learn or relearn again for those are familiar in a different lenses.

By Ronald L

Oct 7, 2021

I found it very easy to learn from the videos, I loved the getting to the quiz at the end of the lessons.

By Paul G

Oct 5, 2021

Good introduction to the topic broken into digestible pieces. Interesting real world advice and examples.

By Kenneth E

Sep 22, 2021

I am glad I took this course. It is indeed a fundamental needed to fill the small cracks in my IT basket.

By Aneliseka N

Aug 19, 2021

Its a decent course for somebody who is simply beginning the IT way and the lectures are clarifying clear

By Julieth U A

Aug 1, 2021

I wish I knew about the course earlier before now, Coursera is a great platform to take the course with;

By Emmanuel E k

Jul 29, 2021

The lecturers are amazing and i will definitely recommend this course to anyone coming into the IT field.

By Manciu S

Jul 28, 2021

it was a little bit dificult at the beggining,but i think i can handle it.it is getting more interesting.