Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

Filter by:

7576 - 7600 of 10,000 Reviews for Technical Support Fundamentals

By SASI K P

Jan 6, 2020

This course gave the insight into the elements of IT support, I had great time learning about fundamentals

By Roderic G N

Jan 5, 2020

Awesome and innovative if you want to take your first step in computer technology this is the course to go

By Evan F

Dec 4, 2019

Very well put together course. some notes though. The cuts in video to ask questions are a bit to abrupt

By khalid a

Nov 25, 2019

Amazing course and I learned a lot of technical skills. Will be recommending this course to my colleagues.

By Luis E G V

Oct 18, 2019

es un gran curso, muchisima informacion elemntal, pero la verdad me gustaria un curso un poco mas avanzado

By Prakash P

Sep 17, 2019

This course are very good for technical support beginners to help and understand to technology and issues

By Austin N T

Sep 16, 2019

I wish that I could be in the center of a peanut butter, and google sandwich. Great course material! 10/10

By Sekope T

Aug 2, 2019

The course was simple and to the point. It was easily understood and clear in the information being given.

By Alfred C

Jul 21, 2019

Clear concise, would recommend to any beginner or intermediate people who are pursuing a first step in IT.

By Scott P I

Mar 11, 2019

I just finish this course and I found it very useful and a great way to start this IT certificate program.

By Robert B

Feb 27, 2019

Excelent Foundational course! I loved it! I'll continue to do the rest of the courses related to this one!

By Thabo M

Jan 25, 2019

The content is well put together for a beginner and a great refresher for someone with some IT experience.

By REY E

Nov 16, 2018

I finished the instruction: installing the firefox browser, insalled the VLC player and uninstall the GIM.

By Jeannette R

Jul 11, 2018

Tough at times but very relaxing. Loved the fact that I could go back over the videos as much as I needed.

By William T

Apr 27, 2018

excellent lessons, easy to understand concepts to explain the essentials and basic building blocks to IT.

By Wesley T

Apr 14, 2018

I think this course was very good it covered a variety of stuff and the videos are great, just take notes.

By Damaso R

Mar 5, 2018

Great course! Learned so many things in a clear, thoroughly explained way that made learning a lot of fun.

By Ray

Feb 3, 2018

Very basic course! Perfect for a starter like me. I love the virtual machine and it's practical exercises!

By Habeeb A

Jan 25, 2018

This course makes learning easy and interesting especially when it comes to understanding technical terms.

By Daniel K A

Dec 27, 2023

Very educational and i have also learnt a lot, this will actually boost my career pathway for the future.

By Sajjad U

Nov 21, 2023

Much Much knowledgable and included most basics of what we are needed in our life being an IT specialist.

By Bafana D

Sep 6, 2023

Very informative and it is imperative that most people have these skills and knowledge. It's Fun as well.

By Taiwo A

May 22, 2023

This is a detailed Introduction to the IT support program and an excellent start to developing IT skills.

By Natthawadee S

May 12, 2023

Great IT support course. Each video is bite-size, short, and clear. I'm looking forward to the next step.

By Adrianna G

May 5, 2023

very easy to follow and understand the new concepts. great presenters and speaking was clear and simple.