This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Об этом курсе
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Попробуйте Coursera для бизнесаПриобретаемые навыки
- Binary Code
- Customer Support
- Linux
- Troubleshooting
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Программа курса: что вы изучите
Introduction to IT
Hardware
Operating System
Networking
Рецензии
- 5 stars85,11 %
- 4 stars12,73 %
- 3 stars1,51 %
- 2 stars0,24 %
- 1 star0,39 %
Лучшие отзывы о курсе TECHNICAL SUPPORT FUNDAMENTALS
It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.
I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
Часто задаваемые вопросы
Когда я получу доступ к лекциям и заданиям?
Что я получу, оформив подписку на сертификацию?
Остались вопросы? Посетите Центр поддержки учащихся.