Chevron Left
Вернуться к Technical Support Fundamentals

Technical Support Fundamentals, Google

Оценки: 9,060
Рецензии: 2,087

Об этом курсе

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Лучшие рецензии

автор: BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

автор: DP

Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

Фильтр по:

Рецензии: 2,077


Dec 10, 2018

Even the terrorists deserve education. Is it because I was born in Sudan that I can not take a certificate and I am a terrorist? WTF

автор: Scott Monson

Dec 10, 2018

well done class

автор: Tridib Kumar Mandal

Dec 10, 2018

great course

автор: Ryan Patchin

Dec 10, 2018

This is a great way to start your IT Support Specialist journey!

автор: Jack G Francis

Dec 10, 2018

One of the things that I appreciated most is that I was able to have life interrupt my studies yet I was able to come right back to where I was and pick back up.

I appreciate those who are presenting the information as I found them easy to relate to.

I think Gayle and Marty deserve Webby's. :)

автор: Keith Burns

Dec 09, 2018

Very informative

автор: Alexandra Frank

Dec 09, 2018

Easy to understand, very good explanations.

Even me - as a social scientist without any technical computer knowledge and only moderate english skills - was able to understand every piece of information because of the practical examples and the good wording. It's easy for me to transfer the knowledge in this course into praxis.

Thank you very much!

автор: Adarsha Bhunia

Dec 09, 2018

good enough

автор: Federico Lertora

Dec 09, 2018

I think this is a great overview of the field and like that the content has been updated to include job hunting resources. I think it is important to have that front and center from the beginning. Too many schools leave the job hunt module (if they have one) for last and in my opinion it should be one of the first things.

автор: Karen Bonilla

Dec 08, 2018

This course was a great way for me to introduce myself to the world of IT and learn about all the different areas.