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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5276 - 5300 of 10,000 Reviews for Technical Support Fundamentals

By Maxiel S

Mar 1, 2020

I will continue working until I finish the course and I am very excited about the learning and knowledge that I will get in the next course.

By Brett H

Nov 14, 2019

Very happy with this introductory course, and I'm looking forward to really getting into the details of each subject in the next courses! :)

By Dushyant S

Nov 7, 2019

This is very useful for my career not for career it is also help me to improve my skills ,

very very thanks for team Google and Also Coursera

By Ibrahim K O

Oct 2, 2019

This is one of the best course i have ever taken.

I found it interesting and i felt like it never ended.

Thanks to COUSERA ans the specialist.

By Miller, P

Sep 13, 2019

I really enjoyed taking this course, I have learned a lot in such a short amount of time. I'm looking forward to taking other courses here.

By Deleted A

Jun 11, 2019

I’m happy to complete this course and learn the basics of IT with the course.

Also I’m very happy to know Google friends through the course.

By vertrishue w

Jun 8, 2018

A great introduction to the fundamentals! I learned quite a lot of new things while also gaining new understanding of things I already knew.

By Cameron-Harvey N

Jun 3, 2018

Awesome intro course into the world of IT highly recomended,

Easy to follow videos and graded assignments with deadlines to help spur you on.

By Mario C

Mar 8, 2018

Found this personally helpful and would definitely recommend to anyone how is a straight out beginner when it comes to the IT Computer world

By Hem P G

Dec 10, 2023

here is an excellent IT course for free online everything is covered, even how to face the Interview also has interest go for it and enjoy.

By Eliza P (

Sep 15, 2023

I am very happy to be able to complete this course because there is a lot I can learn. Especially regarding Technical Support Fundamentals.

By Stephen W

Aug 3, 2023

Very interesting and informative! These first hands experience from Google Associates was fantastic to see. Can't wait for the next course.

By Rodrigo

May 20, 2023

I think after doing research on my own this will be my first step to starting my career in the IT field. Good luck to all dont give up!!!!!

By Daniel M

Mar 30, 2023

Wonderful instructors, wonderful learning topics and learning flow. Great introductory IT course, well done Google and Coursera. Well done.

By SUJIT K P

Jan 23, 2023

So happy for getting my first individual certificate course in "coursera". Thanks to the tutors as well as coursera platform & GOOGLE also.

By Swapnil D

Jan 10, 2023

The course was so good, relaxing, and nicely arranged. It was a whole new experience. I would like to say Thank you to all the instructors.

By benjamin m

Jan 2, 2023

is a really basic learning of IT support, is a really excelent course because you learn from the basic of all speaking in IT work i like it

By Precious D (

Dec 16, 2022

Coursera made learning interesting and fun. I'm today an IT Support Specialist thanks to Coursera well tailored Google IT Support course.

By Justice C

Jul 18, 2022

Very knowledgeable experts and detailed oriented examples. I enjoyed this course and have gained more motivations to continue in this path!

By Andrey O

Jul 13, 2022

Great intro course.

Great revion of what I already know thru my 20+ years carrier but in Ukraine, and using Ukrainian as my main language.

By Hamza M

Jun 23, 2022

Even an absolute beginner will find this crash course very helpful. The content delivered clearly shows why this is a professional course.

By Muhammad A L

May 24, 2022

It was a great course, well managed, and was very point to point descriptive. I really enjoyed learning this course from Coursera platform.

By james r

May 11, 2022

I thought the course was relevant and gave me practical informtion regarding IT support to help me be excited about my career change to IT.

By Mohammed S S

Mar 29, 2022

The content of course is really good and the quiz is really tuff, makes reading and studying compulary. Excellent course, good infomation .

By René V

Feb 10, 2022

For someone who's starting with IT, this firts course it's gonna be his Cornerstone so he can go forward and get more experience with IT's.