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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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5201 - 5225 of 10,000 Reviews for Technical Support Fundamentals

By Dai R

Jul 9, 2022

So easy to use and I have really learnt a lot. The course is delivered in bite size chunks that make it a much less stressful place to learn.

By Christina d

Jun 29, 2022

I truly appreciate how so much information has been made more concise and understandable. Definitely built my confidence in entering into IT.

By Tio K

Jun 7, 2022

Gostei bastante do tipo de ensino deste curso, aprendi bastante coisa que eu não sabia, mesmo já tendo vários cursos avançados na área de TI.

By Pamela P

Mar 24, 2022

This course really walks you through the beginning process and I am glad it does. I learned so much about computers and how they really work.

By Shane k

Mar 8, 2022

Informative and sattention catching. If you don't know what you want to do and need something simple to light a spark this is the way to go.

By Phuntsok

Dec 12, 2021

Very satisfied to follow the course as I have gained a lots of not only hard skills but also soft skills required to be IT help desk support.

By Kyle L

Nov 7, 2021

It was a very good course to get anyone that doesn't know anything about IT into it. I'm hooked and i want to know as much as I can about IT.

By Dj D

Oct 12, 2021

THE BEST ONLINE COURSE IVE HAD , EVEN BETTER ITS MADE ME LOVE ONLINE COURSES IN THIS FORUM SO ILL BE GETTING PLENTY MORE COURSES.. COMBAT VET

By Stevenson P

Jul 19, 2021

Very good to learn, I have over 15 years of IT skills, and this really refreshed my memories. I've even encouraged many friends to take this.

By Chethan J

May 23, 2021

I definitely recommend this course to all technical and non technical background folks who have interest to Learn a lot about IT efficiently.

By Surya B V

Mar 22, 2021

Google you are doing an amazing job. Just like an Eagle with NO limit to Sky, the information you guys have embedded has no limit-boundaries.

By Anthony B S

Mar 19, 2021

Very informative and well-explained content. Perfect for first-timers and even those who have experience in using computers and the internet.

By Thomas N

Feb 10, 2021

Very satisfied with the course, I have a better understanding of the basic fundamentals of computing an awesome introduction of the IT world.

By Laes U

Feb 2, 2021

This is an amazing course with lots of knowledge. I recommend to everyone take this course for getting an IT job or knowing better knowledge.

By Sharif U A

Jan 20, 2021

It's really great to learn from the people who are already in the field. Sharing their experience is a bonus apart from the course materials.

By Ley C

Jan 6, 2021

this course will really teach you the fundamentals of IT Support. this is a good opportunity to learn in the field of Information Technology.

By Marques O

Dec 4, 2020

It was very informative and explained a lot of things i didn't understand about computers and the way they process and decipher information.

By ADL C

Nov 2, 2020

Muy interesante para aspectos básicos IT, aunque sea de Google, en la parte de sistemas operativos hablan hasta del menos conocido, chrome OS

By Horace J

Oct 13, 2020

The course was a refresher for me and it answered a lot of questions that I was not clear on. Highly recommend for anyone entering the field.

By Brent M

Aug 29, 2020

A great introduction to an IT career. This course goes over all the basic level information for what someone in IT Support will need to know.

By Avnish K

Jul 18, 2020

This course is awesome just like google.Hey google are you ready,because i am coming as a it specialist in google after completing my B.tech.

By Raymond L J

Jul 6, 2020

This 1st course was quite easy for me, but that means someone with no knowledge of computers can take it and learn. I'm very pleased with it.

By Vilaysack V

Jun 3, 2020

This course provides me more than knowledge, but also my e-learning experience. So, I'm looking forward to learn the next course on Coursera.

By Khemis R R

May 14, 2020

This course has been so awesome. its well organize and the instructors made learning and understanding the concepts feels easy. Thanks a lot.

By Juan M

May 13, 2020

Great program with tips and videos that will help to get ones foot in the door of IT support. Thanks everyone in GOOGLE who helped with this.