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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

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5301 - 5325 of 10,000 Reviews for Technical Support Fundamentals

By Brusik J

Jan 28, 2022

iI am very happy that you helped me. I thank Google, Coursera, and its employees in helping people like me to learn information technology.

By Virat N

Jan 15, 2022

Best Experience Ever thought-out this Course .

Thanks You Google & Coursera That Giving Platform to teach Technical Support Fundamentals.😍

By KAWSAR F

Oct 8, 2021

I have gained a useful knowledge of this course.Thanks to my instructors who made the entire course, interesting precise and to the point.

By Cristhian L F

Jun 16, 2021

Undoubtedly excellent, I loved it from the way the trainers address the camera to the additional reading content and the exams, really good

By Tziola N

Jun 12, 2021

It was a useful course and i found it interesting to update my skills.I learned a lot of new things and it gave me a confidence. Thank you!

By Jesus N

May 12, 2021

Good introduction to the course. After a fiew lessons you can get the feel for the flow of the content and expectations on data retention.

By aloysius a

Apr 12, 2021

Very exciting and educative. The content is rich. I'll highly recommend this course for entry level people who want a career in IT Support.

By Taryn J

Apr 3, 2021

The course was very thorough but also very palpable. I especially love the videos; it makes it easier to learn for me, as I am more visual.

By Brian T

Mar 22, 2021

Gave me a basic understanding of the IT world. I have a better understanding of IT now than I have in the past 30 years of using computers.

By Jay F

Feb 8, 2021

Very informative and the course is very well put together. Instructors gives a lot of detail and tips of how to be successful in the field.

By Jacob W

Dec 18, 2020

Very fun and I definitely learned a lot in this course, I think it will be very helpful for people who want to have a career in this field.

By Macario P

Dec 14, 2020

It's a great course for the one love computer and technology. Learn how to solve the user's problems with the technology in their computer.

By Roel P

Nov 29, 2020

Nicely crafted course. I should have started sooner and refresh my computer skill. Its worth it that I have come across this course. Thanks

By Michael M

Nov 28, 2020

It has been like a doorway for me getting me through the hold up and now I have this long exciting journey to partake! Amazing instructors!

By fridaws a

Nov 13, 2020

I feel very grateful for the opportunity to learn new things and earn a certificate through the financial aid program.

Thank you Coursera.!

By Raju M

Nov 8, 2020

I love this course. I learn so much things how to work computer, what is hardware and software, and how to fix problem. thank you Coursera.

By Thelma U K

Oct 9, 2020

I enjoyed this course and I learned a lot. I loved how each instructor was very easy to understand. I loved the thoroughness of the course.

By Dora R

Sep 28, 2020

I am excited with what I have learned so far and I am looking forward to the next courses. IT Support Specialist here I come, bring it on!!

By Arko M

Sep 11, 2020

A great course for beginners to learn.i am very much happy doing this course and also recommend many to do this.Thanks Google and Coursera.

By Ernesto C

Aug 27, 2020

Fue todo en un ambiente optimo pensaba que no iba a poder aprender algo pero esta todo muy bien redactado y bien pensado para poder enseñar

By Abdul M S

Jul 31, 2020

i learn a lot of new things from this course and even the way of teaching was so good because real life examples were given in every topic.

By David F

Jul 28, 2020

Really great course. The labs are very well-structured and overall, all of the lessons were an excellent rundown of the fundamentals of IT.

By Wei D

Jul 19, 2020

I did enjoy it, I'll have to go back over a couple things that confused me but I definitely am glad to have the certification most of all.

By Alfredo M

Jul 14, 2020

This has to be one of the best online learn experiences i have ever had, a lot of detail and information in the cources and LOVE the labs.

By Hamman D

Jul 8, 2020

This is a fun and interesting course. I love the way the instructors broke down each topic to the minimal level for everyone to understand.