Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,380 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

Filter by:

9826 - 9850 of 10,000 Reviews for Technical Support Fundamentals

By Mariela R

Aug 17, 2021

Taking this course has opened up a world of possibilities for me in the world of IT!

By Michael B

Aug 14, 2021

The course helped me build the foundation needed to proceed to other google courses.

By Heet C

Jul 29, 2021

i never seen before this kind of course because this course is a master of knowledge

By Carmen d W

Jul 24, 2021

I absolutely LOVED this course! I learnt so much more than I expected to. Thank you.

By Rochelle B

Jul 9, 2021

I learned so much! it was a very pleasurable experience. Extremeluy proud of myself

By Mohamed

Jul 7, 2021

This course is very useful for people who do not have any knowledge in the IT field.

By Cereson E

Jun 24, 2021

Great Course for people who wants to learn and start their path as an IT specialist.

By Tom L

Jun 13, 2021

Very helpful, especially the troubleshooting section. Creative way of learning too!

By John ( M

May 25, 2021

I think it is great that you go over problem solving skills and interviewing skills.

By Deleted A

May 20, 2021

improving my skills and knowledge good learning things very useful..

thank you google

By Botwey M A K

May 15, 2021

I recommend this course to any person who wants to enhance his or her career in I,T.

By Kailash C

May 13, 2021

According to my, whatever I teach here is very important for an IT support engineer.

By Usman B A

May 4, 2021

One of the most knowledgeable course that allow us to learn by doing practical work.

By Innocent M

Apr 6, 2021

I have enjoyed and learned a lot and gained a lot of confidence with this IT Course

By Gilvonei W

Mar 15, 2021

Excellent course! I really enjoyed it. Congratulations to all people involved on it.

By Bonnie D

Mar 12, 2021

loved it and it was very informative looking forward to really working in this field

By nora m

Mar 1, 2021

it was a great experience , highly recommended if you have a passion with technology

By Brian M S

Jan 29, 2021

Great course! I recommended it for anyone who wants a good intro to the world of IT.

By Vincent K F

Jan 4, 2021

I have learned a lot from this course and it's so great. Thank you so much Coursera.

By W. R C

Dec 30, 2020

Great course, the videos and other content were well done, concise, and to the point

By Hetemov R B o

Dec 22, 2020

It was really interesting course with awesome explanations and daily work Role plays

By Mina M S

Dec 14, 2020

what a very good start,

so excited to complete the rest of this wonderful certificate

By Jochem M

Dec 5, 2020

Great!! Takes you from absolute beginner to understanding quite a bit of a computer.

By ABDUL G C

Nov 29, 2020

The course was very interesting, easy to understand and useful, Thank you very much!

By Anthony S

Nov 16, 2020

This course was very helpful and everyone teaching the course was very knowledgeable