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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,380 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

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9751 - 9775 of 10,000 Reviews for Technical Support Fundamentals

By Jadheer A U

Sep 5, 2020

Was a big experience with Coursera to learn Technical Support Fundaments from Google.

By Sandro H d S

Sep 1, 2020

" Apenas os que desistiram guardam o sonho para o tempo de dormir" ( Valter Hugo Mãe)

By Nhan H T V

Aug 22, 2020

The course is easy to follow and provide all basic knowledge for IT Technical support

By Fernando S

Aug 20, 2020

is a great course i learned to love the technology and can be fun to help the people

By Shanelle M I

Aug 8, 2020

I learned alot and love this course and im hoping to put some of this learning to use

By vikash m

Aug 4, 2020

The way of teaching is best, they are covering all the content related to the course.

By Elliott M L

Aug 1, 2020

Very informative and the instructors were great and kept my attention. in the videos.

By MUNUKUTLA V

Jul 26, 2020

Thank you google for providing me a lot information feeling happy to work with google

By HIRAL

Jul 19, 2020

I am Very Satisfied to complete this course. I have learned lots of technical things.

By Rahul S

Jul 15, 2020

with too many technical terms as well as ethics, I felt so lucky to have this course!

By Luis H

Jul 13, 2020

very well explained, with very encouraging stories, the teacher are very entertaning.

By Shuaib A

Jul 12, 2020

I really enjoyed to learn this course and i will pursue this course and practice more

By Jennifer T

Jul 5, 2020

Its amazing! The way the content is presented definitely fits into my learning style.

By zeethio l

Jun 20, 2020

i am so happy taking this courses because it is helping me know what help support is.

By H S S

Jun 19, 2020

This course was very informative and gave us a practical experience of few scenarios.

By Ryan S

Jun 6, 2020

Phonomenal introduction to the world of IT in a very easy to understnad presentation.

By Swarnika s

Jun 4, 2020

good to learn a google technical support fundamentals.Thankyou to google and coursera

By dev s

May 13, 2020

course is good but my name on certificate is shown wrong its a great course plz do it

By Ricardo J V

May 4, 2020

Really great introduction course in understanding Information Technology Fundamentals

By Pola H

Apr 30, 2020

very good start for anyone who does not know what a computer is and how to operate it

By Adam F

Apr 6, 2020

Great course I learned a lot and I am not stopping here I going further in my studies

By Gaele T

Apr 3, 2020

Definitely learned a lot about fundamentals in IT. Looking forward to the next course

By Wade H

Mar 29, 2020

Excellent class. Well done video and questions on quizzes. Great interactive content.

By Emmanuel O D

Feb 27, 2020

This course was really helpful and I am encouraged to do course 2. Thank you, Google!

By Jeffrey T

Feb 19, 2020

Amazing course! I love how interactive and hands on the materials in this course are.