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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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9951 - 9975 of 10,000 Reviews for Technical Support Fundamentals

By Javier N

Oct 7, 2020

Excelente, para quienes tienen conocimientos e ideal para quienes comiencen de cero

By Nick I

Sep 29, 2020

Very well designed starter course to get your foot in the door as an IT Technician.

By John C

Sep 23, 2020

This will get you prepared for the next step and is a fantastic way to get started.

By CLIFFORD A A

Sep 19, 2020

the best ever and specially the practice work was very interesting and interracting

By Hitesh K

Sep 16, 2020

Great mentors and content .Making concepts crystal clear.Thank You google for this.

By José H C R

Sep 12, 2020

es importante conoce los aspectos técnicos y también como debemos trabaja en equipo

By George J

Sep 11, 2020

It was great, helped me learn new things and touch up on the things I already knew.

By Francis M

Sep 11, 2020

Great structure and experience. Looking forward to continuing with all the modules.

By Shawn M

Sep 10, 2020

Thank you for the fundamentals. I enjoyed this course and look forward to the next.

By Willy P

Sep 10, 2020

I never knew that I will learn things I do not know yet even in these fundamentals.

By Hocket A

Aug 24, 2020

wow! the course has been very interesting and im ready to proceed to the next level

By Muhammad J

Aug 22, 2020

Amasing course to start with and learn the bits and bytes of the technical support.

By aura f

Aug 20, 2020

I really loved this course and how it was made. I feel excited to continue. Thanks!

By DELICIA F

Aug 19, 2020

An amazing course for anyone in any field! Loved it so much. Thanks Team Google :))

By Al-Amin

Aug 18, 2020

Thank you coursera team. I am happy because I have successfully complete my course.

By Tommy B

Aug 17, 2020

Excellent course and great material. The instructors are great and fun to listen to

By OA39

Aug 15, 2020

great course to improve you experience and know better about the basics of IT world

By K S

Aug 14, 2020

I really liked and loved the journey with google in technical support fundamentals

By Muhammad Z A

Aug 11, 2020

It was very goof course and i learned a lot in this glad to be part of this course.

By Mussaib A

Aug 7, 2020

Great course for those who want to get some insight regarding the technical support

By Arjun

Jul 30, 2020

This course was very simple and easy and I want everyone to make use of this course

By Daniel H H

Jul 30, 2020

Very informative and well rounded covering many aspects of IT and customer support.

By Craig B

Jul 28, 2020

great information, very well done! I really enjoyed my experience with this course!

By GITESH V K

Jul 28, 2020

it was an awesome learning experience i have ever had thank you Google and Coursera

By Ryan L

Jul 23, 2020

Awesome course for jump starting your IT knowledge! Always a good skillset to have.