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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,269 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

JM

Sep 24, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

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9776 - 9800 of 10,000 Reviews for Technical Support Fundamentals

By Diana R

Feb 18, 2020

I am happy i toke this course it help me understand the fundamentals of the IT world.

By Tammy M D

Jan 25, 2020

Excellent presentation and introductory into the course. I'm excited to learn more!

By Felicia D

Nov 10, 2019

I am so proud to have completed this part of the course! I am ready to move forward!

By Les S

Oct 17, 2019

A great introduction course that is easy to follow. The practical labs are very good.

By Manuel P "

Feb 11, 2019

A lot of information very fast. But it makes the course feel ultra legit. Good stuff!

By Abbey B

Aug 8, 2018

So far the course is great. The Qwiklabs can be a difficult at times, but keep going!

By Mario C

Jun 27, 2018

Excellent class would definitely recommend to anyone interested in learning about IT.

By Jonathan P

Jun 16, 2018

This course exceeded my expectations, impressively produced and informative material!

By James M

Jun 6, 2018

I learned a lot the material was comprehensive but not over the top with information.

By Kevin L H

Mar 20, 2018

Great course finished at my own pace and wasn't panicked about deadlines or due dates

By Sidharth K P

Feb 3, 2018

I am grateful to have such mentors who made my learning innovative and fun. Thank You

By Abishek D

Jan 29, 2018

Great course and a great teaching team that strive to teach you all the basics of IT.

By Mieshia H

Apr 1, 2024

I've learned things about computers, and how they operate that I didn't know before.

By Mirwais M

Dec 7, 2023

It's very usefull, I recommend everybody who wants to learn IT, it's the best course

By Jorz Y

Sep 13, 2023

Thank you for the very informative and helpful content of this course. Very awesome!

By Nate J

Sep 6, 2023

I would DEFINITELY recommend this course to anyone who knows little to know about IT

By Manuel Z R

Sep 5, 2023

excellent teachers and information, im system technician i refresh a lot information

By Muhammad A

Sep 3, 2023

I learnt lot of things about softwares/hardware/OS/customer support and lot of more.

By Deleted A

Aug 31, 2023

Loved it very informative and appreciate the interview process and resume templates

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By Ewuu

Jul 16, 2023

This is a full on fundamentals on everything you need to know throughout the course.

By Jose D A

Jul 11, 2023

this course made things so simple to understand and i'm so excited to complete more!

By Sanket K

Jun 4, 2023

Fantastic course, amazing practical assessments organized with the help of Qwiklabs.

By Tyler Z

May 15, 2023

Learned so much Defiantly a great start for people wanting to get in to any IT role

By UTKARSH J 2

Apr 24, 2023

The course was very fun and informative

I learned a lot

thankyou Google and Coursera

By Camyiron C

Apr 22, 2023

I love learning and have truly enjoyed the knowledge I have gained from this course.