Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Top transferable skills online courses, curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Yale University

Курс
Rated 4.9 out of five stars. 2922 reviews
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

Курс
Rated 4.3 out of five stars. 627 reviews
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

University of Colorado Boulder

Курс
Rated 4.7 out of five stars. 1124 reviews
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

Курс
Rated 4.7 out of five stars. 1271 reviews
Project Management: The Basics for Success

Project Management: The Basics for Success

University of California, Irvine

Курс
Rated 4.6 out of five stars. 6845 reviews
Creative Problem Solving

Creative Problem Solving

University of Minnesota

Курс
Rated 4.3 out of five stars. 1312 reviews
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

Курс
Rated 4.8 out of five stars. 1419 reviews
Initiating and Planning Projects

Initiating and Planning Projects

University of California, Irvine

Курс
Rated 4.7 out of five stars. 12198 reviews
Personality Types at Work

Personality Types at Work

University of Florida

Курс
Rated 4.5 out of five stars. 343 reviews
Introduction to Project Management

Introduction to Project Management

Coursera Project Network

Проект с консультациями
Rated 4.6 out of five stars. 996 reviews
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

Курс
Rated 4.7 out of five stars. 486 reviews
Introduction to Public Speaking

Introduction to Public Speaking

University of Washington

Курс
Rated 4.8 out of five stars. 928 reviews
Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course)

University System of Georgia

Курс
Rated 4.3 out of five stars. 214 reviews
Google IT Support

Google IT Support

Google

Профессиональная сертификация
Rated 4.7 out of five stars. 74803 reviews
Excel Skills for Business

Excel Skills for Business

Macquarie University

Специализация
Rated 4.8 out of five stars. 28036 reviews
Data Analysis and Presentation Skills: the PwC Approach

Data Analysis and Presentation Skills: the PwC Approach

PwC

Специализация
Rated 4.7 out of five stars. 12585 reviews

Here are some additional interview courses for when you’re ready to begin the interview phase of your job search.

Popular Categories on Coursera: Business | Computer Science | Data Science | Information Technology | Health |See All

Popular Degrees on Coursera: Business | Computer Science | Data Science | Health | See All

To help our community keep learning, we’ve made a selection of popular courses completely free through July 1, 2020. While many courses on Coursera are already available for free without a certificate, these promotions enable you to not only access lectures and quizzes, but also to earn a free certificate for courses that offer them.

To get started, click one of the following links to find a free course—your free discount will be applied at checkout: Public Health | Career Development | Mental Health and Well-Being | Cloud Technology | For High School Students | For College Students | Courses in Spanish

Community
Join a community of 40 million learners from around the world
Certificate
4.8 million people have earned a course certificate on Coursera
Confidence
72% of all learners say their courses made them more confident
Career
83% of people reported tangible career benefit from content on Coursera
All courses include:
  • Check100% online
  • CheckFlexible schedule
  • CheckMobile learning
  • CheckVideos and readings from professors at world-renowned universities and industry leaders
  • CheckPractice quizzes

Can’t decide what is right for you?

Try the full learning experience for most courses free for 7 days.

Register to learn with Coursera’s community of 35 million learners around the world