Who is this class for: This class is designed for anyone who wants to learn to communicate more effectively at work.


Created by:  University of Pennsylvania

  • Maurice Schweitzer

    Taught by:  Maurice Schweitzer, Professor of Operations, Information and Decisions

    The Wharton School
Basic Info
LevelBeginner
Commitment4 weeks of study, 2-3 hours per week
Language
English, Subtitles: Chinese (Simplified)
How To PassPass all graded assignments to complete the course.
User Ratings
4.4 stars
Average User Rating 4.4See what learners said
Syllabus

FAQs
How It Works
Coursework
Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates
Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators
University of Pennsylvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
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Ratings and Reviews
Rated 4.4 out of 5 of 46 ratings

It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.

Easy to understand, imply well, It's very helpful to my work.

Interesting and well structured course. Clear explainations, very useful the examples from news.

Very good tips!