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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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9326 - 9350 of 10,000 Reviews for Technical Support Fundamentals

By NITESH K S

May 7, 2023

It is a fundamental and highly informative course to start a career in the world of IT.

By ARYAN D

May 5, 2023

Great Course For Beginners To Intermediate Level , Can Be Completed in 7 Days Easily.

By Vasanthakumar R

Apr 30, 2023

i enjoy this course and i also recommend this course to all students and working persons

By Tess

Apr 6, 2023

great introductory course for beginners and those who need a refresher on basic concepts

By Gage B

Feb 6, 2023

The course was great, very informative and I liked the labs to gain hands on experience.

By FAIZAN A

Jan 26, 2023

It was a fantastic experience looking forward to completing all courses in this program.

By Emmanuel C

Jan 23, 2023

I am so pleased to have been part of this program. Thanks to google. thanks to Coursera.

By Christian C

Aug 26, 2022

Very educational to the basic level. Makes it enjoyable and motivates you to learn more.

By Naza O

Jul 30, 2022

Had a great time out here. Looking to learn and put everything I've learnt into practise

By Mayra M

Jul 22, 2022

This was an amazing course full of history and detailed of what IT Support is all about!

By Mariano E

Jul 10, 2022

Really well made course, I would recommend anyone looking to work on IT to cheack it out

By UDAY C

Jul 9, 2022

I love this course the basics are well framed and I was fully satisfied with this course

By SANOJ J

Jul 6, 2022

Very nice , Course very attractive due to simple luctures and lab and practical learning

By Tyler S

Jun 20, 2022

Absolutely amazing course to help get your foot in the door to the world of electronics.

By Ivana-Sol L

Jun 6, 2022

Great intro to the field of IT, sparking interest for you to go foward and keep learning

By JUMANA J

Jun 5, 2022

good course.thank you for my lecture who is teach in this course.it makes very exciting.

By Ugochukwu O

May 16, 2022

Awesome program! Beginners intro into IT support specialist career. Highly recommended!

By Jared V

Apr 19, 2022

Great introduction to the IT world for both beginners and those with previous experience

By Martha J

Mar 29, 2022

Everyone trying to transition into tech should take this course it is beginner-friendly

By Germain C L

Mar 16, 2022

I loved this course, completely recommend anyone who loves to learn about IT to take it.

By Gideon O

Mar 14, 2022

Very Impressed with this course especially with the Troubleshooting and Customer Support

By Melvin N

Feb 17, 2022

Is a good course or us bigginers because it teaches all the basics in the IT industries.

By Philip G

Jan 24, 2022

I enjoyed the discussion/introduction to Linux and getting exposed to programs like Git.

By Isabel C M L

Jan 19, 2022

Las lecturas del curso estan en ingles y se me hace cmplicado porque no manejo el idioma

By Solomon B

Jan 18, 2022

This course was very informative and helpful. It's definitely worth the time and effort.