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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,327 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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9401 - 9425 of 10,000 Reviews for Technical Support Fundamentals

By John B

Aug 26, 2020

I really enjoyed the course. it is a good summary for entry level IT Support Specialist.

By Joshua N

Aug 18, 2020

Very good and clear instruction, with nice short and easy to follow and re-watch videos.

By Karan B

Aug 15, 2020

Good course for both starter and for someone who has some knowledge of computer science.

By Tawayne W

Aug 9, 2020

Great refresher course for me. Presenters were clear and knowledgeable. I enjoyed this.

By Lucas F M

Jul 31, 2020

Ótimo curso! Pretendo muito conclui-lo. Tive alguns problemas com a ferramenta do Linux.

By Jason G

Jul 23, 2020

Great starting point and would recommend anyone to complete it and continue on this path

By Rene` V

Jul 22, 2020

Great content. Such a good fundamentals course, great foundation to start your IT career

By Andrew R

Jul 16, 2020

A great base level of IT knowledge for any aspiring person looking for a career in tech.

By Joe M

Jun 25, 2020

Outstanding course to take. Very demanding yet very fun and engaging! Great Instructors!

By Marcelo S - S

Jun 23, 2020

Simplesmente perfeito, muito obrigado pelo conhecimento repassado durante essas semanas.

By Aditya S

Jun 22, 2020

Its been a very fantastic journey with Google , learning Technical Support Fundamentals.

By Norman M

Jun 16, 2020

Its a great course concepts are well articulated and direct to the point on what matters

By George R

Jun 9, 2020

Great course to start to. Very motivating and it makes you want to keep going and learn.

By Sebastian R

May 24, 2020

A really good introduction to the IT world. I'm in love with it and excited to continue!

By Marcel

May 20, 2020

Very good course for beginners the explained everything you need to know for entry-level

By Nicolas G

May 17, 2020

This was great overall! I will be taking the next courses and hopefully will learn a lot

By Miguel C

May 12, 2020

the material is of great quality and contains very knowledgeable industry professionals.

By Spriha G D

May 11, 2020

great course with qwiklab activities which makes it even more amazing. Loved the course.

By Ritesh S

Apr 28, 2020

Best for those who doesn't know anything about what is IT world., and lot of many things

By William d R D

Apr 21, 2020

Excellent course. Informative, complete, great tools and interesting up to date content.

By Radka F

Mar 28, 2020

What I love about the course was the authenticity of the team involved into its creation

By Deleted A

Mar 5, 2020

Very basic and informative class! Perfect for starters who want to start a career in IT.

By Matthew S

Feb 22, 2020

i enjoyed the course as it challenged me to use my critical and regular thinking skills.

By Cassia M W

Feb 13, 2020

Very good! I learned a lot in every week. I thank everyone who will develop this course.

By Samuel R d C

Jan 17, 2020

It was a good experience I learned a lot and I hope when done to find a job in IT field.