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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By Rosa Burns

Jul 11, 2021

Information given was explained in a relatable manner that made it easier to understand.

By james h

Jul 7, 2021

A very gentle introduction to get started with studying for the Professional Certificate.

By Irvin S

Jul 3, 2021

This was a great experience, especially the simulation and working with virtual machines.

By Sunny S M

Jun 14, 2021

처음 접하는 내용에 대해 하나부터 열까지 차근 차근 배울 수 있어서 좋았습니다.

또한, 가상 화면으로 접속해서 실습을 해볼 수 있다는 점도 유익하다고 느꼈습니다.

By Brenita J J

Jun 13, 2021

I have learned so much information that I know I will utilize in the growing field of IT.

By Isabelle C

Jun 1, 2021

Thank you for providing this course. I will keep to take the other course in the program!

By Ever B

May 12, 2021

This course hands down breaks down the fundamentals of IT and makes it easy to undertand.

By Nathan H

Apr 2, 2021

It is a great course that introduces you to the wonderful world of Information Technology

By Mehnaz N

Mar 19, 2021

Absolutely amazing, so much to learn and just the beginning of the rest of your journey !

By Amin F

Mar 7, 2021

Excellent Material and Learning Tools. Can't be happier. Thank You Google and Coursera.

By Malcolm C

Feb 26, 2021

this was a great well organized intro to IT it made it very easy to learn the information

By Jack F

Feb 15, 2021

Loved it so much!!!! Lots of interesting content and stuff i never thought i would learn.

By 33_Sudarshan L

Feb 3, 2021

This course is great.

Assignments were interesting.

Teachers are elaborate in explaining.

By JOSEPH R A M

Jan 16, 2021

i was more than satisfied with the lectures and material provided. thanks to all the team

By Jose O

Dec 29, 2020

Easy to follow along and very informative. Not difficult to retain the information either

By Amir M

Dec 16, 2020

I upgraded my technical support fundamentals course with the best Google training course.

By Param S

Dec 4, 2020

I enjoyed the diverse portions of this course, I learned alot from different view points.

By Candace J

Dec 3, 2020

This made even me a beginner in Technology feel so good about what I am doing! Thank you!

By Alina M

Dec 2, 2020

It was an interesting course and I can't wait to dive into other, more complex courses :)

By Emiely L

Nov 16, 2020

It's interesting to learn more about computers and never expected to learn more each day.

By Ana V

Nov 14, 2020

It is a very useful course, in which you learn in an enjoyable and highly motivating way.

By James M

Nov 12, 2020

Wonderful! Great employees picked for the videos and good material for beginners. Thanks!

By Charles B

Nov 8, 2020

I knew a lot of it but it filled in tons of gaps that I didn't know I didn't know.

Thanks!

By Fhulu M

Oct 6, 2020

Technical Support Fundamentals was fun and helpful to learn and ready for the next course

By Eric P

Sep 18, 2020

Great! A basic overview and a great refresher for someone who is already in the industry.