CR
Jul 18, 2020
This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
IC
May 15, 2020
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Hector F
•Nov 13, 2019
I think that this was a good refresher and I look forward to getting into the more technical aspects of the IT Professional Role
By Pam P
•Nov 13, 2019
This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.
By Abdourahmane B
•Sep 28, 2019
exceptional content with engaging teachers and challenging assignments both quizzes and labs which reflect real world scenarios.
By Kyle T L
•Sep 15, 2019
This course was awesome, I did find out that I knew more than I thought. I look forward to taking more IT courses from Google...
By Shashank S
•Jun 11, 2019
The course was extremely detail oriented and I thank the instructors for making the learning process fun as well as informative.
By ANUBHAV M
•Dec 29, 2018
I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with
By Timothy G
•Sep 23, 2018
Very good! The soft skills part was a bit longer than I would have liked, but the emphasis on good documentation is appreciated.
By Mohan T
•Feb 18, 2018
The Highlight thing is the workshop... I love this part with hands on expertise. Credit goes to the Google Team and coursera.com
By Temogen N
•Oct 22, 2023
I was suprised how well done this course was done. I wish I had something like this when I got into the business 15 years ago.
By James M
•Oct 7, 2023
This was a great introduction to IT and gave a good general idea as to what is going to be expected and covered moving forward.
By Art V
•Aug 16, 2023
Lots of useful info. I'm in the IT field and I learned a lot of new material that will be helpful with my career. Great course.
By Marcelin F S
•Jun 18, 2023
My introduction to the IT world has been mind opening and exciting and i will love to keep going because i see a future in this
By Atang L
•Jun 5, 2023
Had an amazing experience through out the course. Very understandable teaching. Everything was broken down to my understanding.
By Anu T
•Apr 26, 2023
Kõik loengud olid väga head. Kursus oli väga väga hästi ülesse ehitatud.
Suured tänud kõikidele proffidele superesitluste eest
By Jeremy C
•Feb 17, 2023
This was a great course filled with relevant information and was a great jumping off point into the realm of Technical Support.
By Karen B
•Feb 5, 2023
This course is a great introduction to technical support. It gave me a sense of how much I know and what I still have to learn.
By Eli A D R
•Feb 1, 2023
Great course, it is designed very well for independent learning. It was a lot of fun especially with the interactive tutorials.
By Yordy C
•Dec 9, 2022
Awesome course this is what every person should learn when getting into IT. A great introduction for people with no experience
By Ryan R
•Nov 15, 2022
Best learning I've experienced online. Not only does this course give a foundation it also gets you excited about the Industry.
By Victor S H R
•Nov 6, 2022
it's amazing to learn new stuff and remember things that I used to know is really good and that I'll be doing it in my new job
By Stanley H
•Oct 27, 2022
Very informative, all the instructors provided good tips and very knowledgeable. I look forward to more courses in the future.
By Dzenan p
•Oct 10, 2022
The course is extremely helping with giving people who don't know that much about IT some knowledge about it which is amazing.
By Brenda J
•Oct 2, 2022
I found that I learned a lot of new things with this course. Very informative and I feel more confident in my knowledge of IT.
By Rinnat Y E
•Aug 17, 2022
This training allowed me to develop my knowledge and a very good source of motivation in the field of technology. Thanks a lot.
By Stanley E
•Aug 3, 2022
Very Satisfied. All the facilitators had a good grasp of the subject matter they taught. And i look forward to the next course.