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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,327 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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5976 - 6000 of 10,000 Reviews for Technical Support Fundamentals

By Jesus R

Nov 23, 2020

I learned a lot and this course has actually been very inspiring to me. I definitely think this is something i want to get into.

By Dheeraj G

Nov 18, 2020

very easy learning like even no IT person can do this course, small quizzes, practical and easy browsing makes it user friendly.

By Joseph “ G

Nov 10, 2020

This course is great for beginners!!! I cannot wait to get into the next course and continue learning more about the IT field!!!

By Mohd F S

Oct 31, 2020

A first good course to step in if you are really want to further your knowledge in any career in computer cloud and networking

By Nathan H

Oct 24, 2020

It was very educational and lif changing and very ineresting to see and undrestand how these machines we work with everyday work

By Shreya S

Oct 15, 2020

THANK YOU TO ALL THE TEAM AND THE EXTRAORDINARY MENTORS.

I GAINED SO MUCH KNOWLEDGE AND THE WAY OF TEACHING WAS REALLY IMPRESIVE.

By luis m e

Oct 8, 2020

Information technologies allow us to break down the barriers to learning, and to overcome ourselves personally and academically.

By Falguni W

Oct 1, 2020

This is the best course to learn about the technical fundamentals of IT support. I learnt many new chapters and it's super easy.

By Liyanagama, P

Oct 1, 2020

Great course with lot of valuable content. This course give a full insight towards the present IT world and how the things work.

By MAMTA L

Sep 24, 2020

I learned many things that a beginner show know and within just a couple of days. I would like to have Google IT support courses

By Sajia A

Sep 18, 2020

Learn a lot about IT and so much confusion has cleared up. Thank you GOOGLE and also all the Instructors. JUST LOVE THIS COURSE.

By ABEL A

Sep 9, 2020

Very interesting course and also expose to IT. The instructors are exceptional in teaching and manner of delivering the lecture.

By Joshua A

Aug 30, 2020

Very solid IT background fundamentals. A must access course for any entry level level person interested in working in IT support

By Jason A

Aug 29, 2020

This course was very informative and motivated me to want to learn more. A perfect way to start down the path into an IT career.

By Shari B

Aug 23, 2020

I thoroughly enjoyed this course. I found it to be easy enough to keep me motivated, and difficult enough to keep me interested.

By Sophia L

Aug 18, 2020

A great basic course to get into IT. It prepares you for an entry level job and is a good fundamental course for most tech jobs.

By Amitabh

Jul 10, 2020

I loved this course very much!!! I learned every technical details from this course. I really appreciate this course contents :)

By TechEager V

Jun 27, 2020

This course is for anybody who are willing to get into IT Support or for those who want to polish their skills on regular basis.

By David C

Jun 9, 2020

I am really enjoying going through the material and learning all of the topics. I am excited to keep going and become certified.

By Andrew W

May 21, 2020

Amazing! I was able to get through course in less than 2 weeks. I really hope I can obtain a job for Google straight after this!

By Abu T

May 3, 2020

Quite good I'd say , an easy course but has some important information which lays basic foundation of the Techonology around us.

By James D

Feb 21, 2020

At first I didn't know i wanted to jump into IT, but I learned a lot about IT and now I know for sure this is what I want to do.

By samudaya p

Dec 19, 2019

i have learned a lot about IT field and possibilities of IT field thanks to this course, and i am looking forward for next step.

By Hector F

Nov 13, 2019

I think that this was a good refresher and I look forward to getting into the more technical aspects of the IT Professional Role

By Pam P

Nov 13, 2019

This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.