Об этом курсе
4.7
Оценки: 550
Рецензии: 114
Специализация
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Часов на завершение

Прибл. 15 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 3-5 hours/week...
Доступные языки

Английский

Субтитры: Английский, Корейский, Вьетнамский, Арабский

Приобретаемые навыки

Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Специализация
100% онлайн

100% онлайн

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Гибкие сроки

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Назначьте сроки сдачи в соответствии со своим графиком.
Часов на завершение

Прибл. 15 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 3-5 hours/week...
Доступные языки

Английский

Субтитры: Английский, Корейский, Вьетнамский, Арабский

Программа курса: что вы изучите

Неделя
1
Часов на завершение
2 ч. на завершение

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization....
Reading
11 видео ((всего 76 мин.)), 4 тестов
Video11 видео
1.1.2 About Larry Bourgerie3мин
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5мин
1.1.4 Culture and Performance Management - A Global Perspective3мин
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4мин
1.2.2 Purposes and Design Elements of Effective Performance Management9мин
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7мин
1.3.1 Strategic Performance Management Model7мин
1.3.2 Perils of Poorly Implemented Performance Management5мин
1.3.3 Role of Training in Performance Management Strategy6мин
1.3.4 Performance Management's Link to Strategy13мин
Quiz4 практического упражнения
Managing Employee Performance Overview10мин
Performance Management Fundamentals10мин
Strategy and Performance Management10мин
Developing Performance Management Systems20мин
Неделя
2
Часов на завершение
4 ч. на завершение

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers....
Reading
12 видео ((всего 78 мин.)), 4 тестов
Video12 видео
2.1.2 "Calculating" Performance8мин
2.1.3 The Importance of Defining Performance5мин
2.2.1 Traits, Behaviors, Results - What Is Important?7мин
2.2.2 Performance-Task Skills vs Transferable Skills4мин
2.2.3 Characteristics of Effective Performance Objectives13мин
2.2.4 Developing Performance Standards6мин
2.3.1 Are There Options When I am Measuring Performance6мин
2.3.2 Why Use the Comparative Methods Approach?5мин
2.3.3 Why Use the Absolute Methods Approach?3мин
2.3.4 Why Use the Results Methods Approach?4мин
2.3.5 Combo Method: Menu vs. Buffet5мин
Quiz3 практического упражнения
Defining Performance10мин
Measuring Performance and Developing Objectives10мин
Measuring Results and Behavior10мин
Неделя
3
Часов на завершение
3 ч. на завершение

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews. ...
Reading
13 видео ((всего 99 мин.)), 2 материалов для самостоятельного изучения, 4 тестов
Video13 видео
3.1.2 Steps in Conducting an Effective Review15мин
3.1.3 Components of a Review Form2мин
3.1.4 Timing and Frequency of Reviews5мин
3.1.5 Developing an Individual Development Plan4мин
3.2.1 Components of Effective Feedback13мин
3.2.2 What is Multi Rater Feedback?6мин
3.2.3 Pros and Cons of Multirater Feedback8мин
3.2.4 Costs of not Giving Feedback8мин
3.3.1 Identifying Types of General Rating Errors7мин
3.3.2 Rating Errors and Practical Impact5мин
3.3.3 Training to Minimize Manager Bias In the Rating Process4мин
3.3.4 Best Practices to Minimize Legal Exposure4мин
Reading2 материала для самостоятельного изучения
Performance Review TED Talk10мин
NY Times Article on Giving Effective Feedback10мин
Quiz4 практического упражнения
Effective Reviews10мин
Effective Feedback10мин
Preventing Rater Bias10мин
Tools for Effective Performance Management20мин
Неделя
4
Часов на завершение
2 ч. на завершение

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture....
Reading
11 видео ((всего 87 мин.)), 4 тестов
Video11 видео
4.1.2 What is Culture?6мин
4.1.3 Fundamentals of Civility -The 3 R's6мин
4.2.1 What is a Culture of Incivility?7мин
4.2.2 Impact of Culture Incivility (Individuals & Teams)8мин
4.2.3 Hard and Soft Costs of Incivility on Organizations7мин
4.2.4 Culture's Impact on Performance Management6мин
4.3.1 Building on Your Values and Strengths8мин
4.3.2 Creating and Reinforcing Performance Norms and Values9мин
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11мин
4.3.4."Walk the Talk": Model the Behavior Where You Are11мин
Quiz4 практического упражнения
Role of Culture in the Organization10мин
The High Cost of Incivility10мин
Creating and Maintaining a Performance Management Culture10мин
Creating a Positive Performance Culture20мин
4.7
Рецензии: 114Chevron Right
Карьерные преимущества

17%

получил значимые преимущества в карьере благодаря этому курсу

Лучшие рецензии

автор: BOJul 1st 2018

Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!

автор: INAug 18th 2018

Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.

Преподаватель

Avatar

Larry Bourgerie

Senior Lecturer
Carlson School of Management, Department of Work and Organizations

О University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations....

О специализации ''Human Resource Management: HR for People Managers'

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge? This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired....
Human Resource Management: HR for People Managers

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