Об этом курсе
4.7
Оценки: 103
Рецензии: 20
Специализация
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Начальный уровень

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Часов на завершение

Прибл. 12 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 2-3 hours/week...
Доступные языки

Английский

Субтитры: Английский, Арабский...
Специализация
100% online

100% online

Начните сейчас и учитесь по собственному графику.
Гибкие сроки

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Назначьте сроки сдачи в соответствии со своим графиком.
Начальный уровень

Начальный уровень

Часов на завершение

Прибл. 12 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 2-3 hours/week...
Доступные языки

Английский

Субтитры: Английский, Арабский...

Программа курса: что вы изучите

Неделя
1
Часов на завершение
2 ч. на завершение

Missing Deadlines and Dealing with Change

Welcome to Coaching for Managers Specialization Course 4: Coaching Conversations. In this first module we're going to focus on two common coaching conversations - an employee who consistently misses predetermined deadlines, and an employee dealing with a process change. By the end of this module, you should be able to differentiate between a developmental coaching approach and a directive management conversation, suggest strategies for both mindset and skill set coaching, and identify mindset and skill set gaps in employees. After a short introductory video, you will watch both an ineffective example, and effective, model example of how each type of conversation should be handled; we will wrap up each lesson with an in depth review and analysis of both the ineffective example and the effective example before you have the opportunity to check your understanding of the material....
Reading
10 видео (всего 41 мин.), 5 материалов для самостоятельного изучения, 1 тест
Video10 видео
Missing Deadlines and Dealing with Change Overview1мин
Consistently Missing Deadlines Introductionмин
Consistently Missing Deadlines Ineffective Example (Scenario)1мин
Consistently Missing Deadlines Example (Scenario)3мин
Consistently Missing Deadlines Review & Analysis12мин
Dealing with Change Introductionмин
Dealing with Change Ineffective Example (Scenario)1мин
Dealing with Change Example (Scenario)7мин
Dealing with Change Review & Analysis8мин
Reading5 материала для самостоятельного изучения
The Executive's Guide to Better Listening10мин
How to Have a Coaching Conversation10мин
Leaders and Impatience - An Undermining Combination (Podcast)25мин
Coaching People Through Change10мин
What Needs to Change When Things Change (Podcast)17мин
Quiz1 практическое упражнение
Module 1 Quiz15мин
Неделя
2
Часов на завершение
5 ч. на завершение

Former High Performer & Consistently Late to Work

In this next module we'll focus on an employee who is a former high performer who is experiencing a skill set gap and an employee who is consistently late to work. By the end of this module you should be able to articulate some additional strategies for skill set coaching, such as peer mentoring, as well as be able to describe how to make use of the feedback loop in a coaching conversation. As in Module 1, after a short introductory video, you will watch both an ineffective example, and effective, model example of how each type of conversation should be handled. Then we will wrap up each lesson with an in-depth review and analysis of both the ineffective and effective example. A quiz at the end of the module will allow you to assess your understanding of the material....
Reading
9 видео (всего 28 мин.), 5 материалов для самостоятельного изучения, 1 тест
Video9 видео
Former High Performer Introduction2мин
Former High Performer Ineffective Example (Scenario)1мин
Former High Performer Example (Scenario)2мин
Former High Performer Review & Analysis5мин
Consistently Late to Work Introduction1мин
Consistently Late to Work Ineffective Example (Scenario)1мин
Consistently Late to Work Example (Scenario)3мин
Consistently Late to Work Review & Analysis7мин
Reading5 материала для самостоятельного изучения
Fixing the Skills Gap Through Knowledge Transfer5мин
Performance is not an Opinion (Podcast)17мин
Coaching the Top Performer (Podcast)16мин
Coaching to Eliminate Chronic Tardiness10мин
Give a Coaching Conversation a Try (Activity)мин
Quiz1 практическое упражнение
Module 2 Quiz15мин
Неделя
3
Часов на завершение
2 ч. на завершение

Dealing with Difficult Colleagues & Coaching the Coach

In our last module covering techniques and strategies in common coaching conversations, we're going to go over how to coach someone who is dealing with difficult colleagues as well as how to coach a fellow coach-manager. In this module, you'll learn how to empower your employees to deal with their own problems (instead of fixing them for your employees) through coaching, be able to demonstrate the use of good questioning techniques and use of the Thought Model to not only to help identify issues but to help the employee come up with new solutions and thoughts, and, finally, how to apply coaching techniques you already know and use when coaching another coach-manager. We'll also discuss the importance of coaching the person in the room. As you're reviewing this material, think about how you can apply the strategies you learn in these videos to your coaching practice....
Reading
8 видео (всего 32 мин.), 4 материалов для самостоятельного изучения, 1 тест
Video8 видео
An Employee Dealing with Difficult Colleagues Introduction1мин
An Employee Dealing with Difficult Colleagues Ineffective Example (Scenario)1мин
An Employee Dealing with Difficult Colleagues Example (Scenario)6мин
An Employee Dealing with Difficult Colleagues Review & Analysis7мин
Coaching the Coach Introduction1мин
Coaching the Coach Example (Scenario)7мин
Coaching the Coach Review & Analysis4мин
Reading4 материала для самостоятельного изучения
How Managers Can Help Employees Deal with Difficult People (Podcast)30мин
Basic Elements Required for Accountability (Podcast)14мин
Workplace Bullying10мин
Tips for How to Coach Managers10мин
Quiz1 практическое упражнение
Module 3 Quiz15мин
Часов на завершение
1 ч. на завершение

Key Takeaways for Effective Coaching

Before moving on to this course's specialization milestone, we're going to step back a bit and take a look at some final items to consider as you really begin to put everything you've learned throughout the specialization into practice within your organization. You'll be able to relate the importance of identifying an employee's thoughts, acknowledging an employee's strengths along with what needs to be worked on when coaching, making sure that an employee buys into the process and actually wants to participate in a coaching conversation. We'll wrap up with talking about how, like any skill, coaching takes practice, and making mistakes is part of the learning process....
Reading
5 видео (всего 24 мин.), 3 материалов для самостоятельного изучения, 1 тест
Video5 видео
Identifying Thoughts6мин
Acknowledging Strengths4мин
Confirming Willingness to be Coached4мин
Making Mistakes is Okay6мин
Reading3 материала для самостоятельного изучения
The Business Benefits of Positive Leadership10мин
Managers and Kindness (Podcast)16мин
Appreciation, Not Recognition (Podcast)14мин
Quiz1 практическое упражнение
Module 4 Quiz15мин
Неделя
4
Часов на завершение
13 ч. на завершение

Milestone 3: Demonstrate Your Ability to Coach Effectively

In this final module, it's time to actually prep for and have some coaching conversations. This is a true test for yourself to see how far you've come in this specialization and will help you reflect on areas in which you're already doing well and areas where you still may need a little work. This module contains an overview video discussing key ideas to consider when working on the milestone, as well as some review videos from earlier courses in the specialization that should help you as you work on the assignments related to this milestone. Good luck!...
Reading
8 видео (всего 61 мин.), 1 тест
Video8 видео
Actions and Results (from "Managing as a Coach" course)9мин
Circumstances, Thoughts, and Feelings (from "Managing as a Coach" course)7мин
Coaching Tools (from "Coaching Practices" course)15мин
Acknowledging Strengths (from earlier in this course)4мин
Tips for Giving Feedback5мин
Course Summary4мин
Specialization Summary3мин
4.7
Продвижение по карьерной лестнице

67%

стал больше зарабатывать или получил повышение

Лучшие рецензии

автор: GBAug 30th 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

автор: AHFeb 18th 2017

It was a very good course which provided a thorough platform for launching and up scaling the coaching conversation skills

Преподаватель

Avatar

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

О University of California, Davis

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact....

О специализации ''Coaching Skills for Managers'

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools....
Coaching Skills for Managers

Часто задаваемые вопросы

  • Зарегистрировавшись на сертификацию, вы получите доступ ко всем видео, тестам и заданиям по программированию (если они предусмотрены). Задания по взаимной оценке сокурсниками можно сдавать и проверять только после начала сессии. Если вы проходите курс без оплаты, некоторые задания могут быть недоступны.

  • Записавшись на курс, вы получите доступ ко всем курсам в специализации, а также возможность получить сертификат о его прохождении. После успешного прохождения курса на странице ваших достижений появится электронный сертификат. Оттуда его можно распечатать или прикрепить к профилю LinkedIn. Просто ознакомиться с содержанием курса можно бесплатно.

  • While there are no official prerequisites for this course, this course does build upon ideas and materials presented in the three other courses within the Coaching Skills for Managers Specialization. It is highly recommended that you either complete the following courses or be familiar with the coaching topics covered in these courses before taking this course:

    Managing as a Coach

    Setting Expectations and Performance Issues

    Coaching Practices

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