This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
Этот курс входит в специализацию ''Специализация International Business Essentials'
Professional Skills for International Business
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Об этом курсе
Недавно просмотрено: 31,764
Карьерные результаты учащихся
30%
начал новую карьеру, пройдя эти курсы
38%
получил значимые преимущества в карьере благодаря этому курсу
29%
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Курс 1 из 6 в программе
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Прибл. 21 часа на выполнение
Английский
Субтитры: Английский
Приобретаемые навыки
DelegationPersonal BrandingLeadershipManagement
Карьерные результаты учащихся
30%
начал новую карьеру, пройдя эти курсы
38%
получил значимые преимущества в карьере благодаря этому курсу
29%
стал больше зарабатывать или получил повышение
Сертификат, ссылками на который можно делиться с другими людьми
Получите сертификат по завершении
100% онлайн
Начните сейчас и учитесь по собственному графику.
Курс 1 из 6 в программе
Гибкие сроки
Назначьте сроки сдачи в соответствии со своим графиком.
Прибл. 21 часа на выполнение
Английский
Субтитры: Английский
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Лондонский университет
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Программа курса: что вы изучите
6 ч. на завершение
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
6 ч. на завершение
16 видео ((всего 163 мин.)), 18 материалов для самостоятельного изучения, 1 тест
16 видео
Creating A Positive First Impression7мин
Interview with Claire Taylor | Making A Positive First Impression16мин
Cialdini's Six Principles of Influence5мин
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15мин
Interview with Michael Davis | Building Effective Relationships18мин
Interview with Claire Taylor | Collaborative Relationships26мин
Gary Yukl | Building Expert Power10мин
Mendelow's Stakeholder Matrix4мин
Verbal and non-verbal communication6мин
Choosing an appropriate communication channel9мин
Key Concept: The 7Cs of Communication2мин
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9мин
Communication across cultures |Interview with Andrew Harding14мин
Global Communication | Paul Taylor10мин
Week 1 Summary3мин
18 материала для самостоятельного изучения
Ted Talk | Your Body Language Shapes Who You Are10мин
A Second Chance to Make the Right Impression10мин
Mendelow's Stakeholder Matrix10мин
CMI Checklist | Stakeholder Analysis and Management10мин
CMI Checklist | Developing Trust10мин
Five Questions to Identify Key Stakeholders10мин
How To Improve Your Stakeholder Relationships10мин
Building Expert Power10мин
Albert Mehrabian10мин
Understanding Non-Verbal Communication10мин
The 7 Cs of Communication10мин
Communicating Across Cultures10мин
Communicating in the Virtual Workplace10мин
Geert Hofstede10мин
Further Reading: First Impressions10мин
Further Reading: Communication10мин
Further Reading: Relationship Building10мин
Further Reading: Making A Positive First Impression10мин
1 практическое упражнение
Week 1 Quiz32мин
4 ч. на завершение
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
4 ч. на завершение
6 видео ((всего 57 мин.)), 7 материалов для самостоятельного изучения, 1 тест
6 видео
Interview with Oliver James | Becoming A Role Model In The Workplace20мин
Managerial Role Models | Interview with Andrew Harding12мин
Managerial Role Models | Interview with Paul Taylor8мин
Aligning behaviour with organisational expectations8мин
Week 2 Summary2мин
7 материала для самостоятельного изучения
The Seven Traits of a Role Model10мин
How Women (and Men) Can Find Role Models When None Are Obvious10мин
Professional Development Is Key To Advancing Your Career10мин
Managing Your Career Like A Business10мин
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10мин
Stonewall | Role Models10мин
Women Rising | The Unseen Barriers10мин
5 ч. на завершение
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
5 ч. на завершение
13 видео ((всего 151 мин.)), 10 материалов для самостоятельного изучения, 1 тест
13 видео
Interview with Mary Stiasny | Efficiency15мин
Interview with Jan Cameron | Prioritisation8мин
Boddy and Buchanan5мин
Case Study: Interview with Stephen Hobbs | Key Stakeholders14мин
Interview with Mary Stiasny | Stakeholders18мин
Interview with Claire Taylor | Stakeholders15мин
Interview with Graham Chase | Stakeholders11мин
Case Study: Interview with Michael Davis | Stakeholder Management10мин
Stakeholder Management | Interview with Paul Taylor12мин
Interview with Mary Stiasny | Delegation10мин
Interview with Graham Chase | Delegation18мин
Week 3 Summary4мин
10 материала для самостоятельного изучения
Remote Working | A Mixed Blessing?10мин
How To Defeat Procrastination10мин
Urgent vs Important10мин
Murphy's Ten Laws of Time Management10мин
Managing Your Time Effectively10мин
MoSCoW Prioritisation10мин
Building collaborative relationships in four directions10мин
Successful Delegation10мин
Empowerment10мин
Further Reading: Week 310мин
1 практическое упражнение
Week 3 Quiz26мин
6 ч. на завершение
Networking
Week four will explore networking where you will have the opportunity to reflect on your
6 ч. на завершение
13 видео ((всего 143 мин.)), 10 материалов для самостоятельного изучения, 1 тест
13 видео
Key Concept: Networking11мин
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9мин
Interview with Claire Taylor | Networking | Part 115мин
Interview with Claire Taylor | Networking | Part 211мин
Interview with Mary Stiasny | Networking13мин
Networking | Interview with Andrew Harding12мин
Networking and social media23мин
Key Concept: An Understanding of your Personal Brand1мин
Case Study: An Understanding of your Personal Brand9мин
Interview with Claire Taylor | Personal Brand13мин
Case Study: Interview with Valentina Lorenzon | Personal Brand10мин
Summary of Week 4 and the Course5мин
10 материала для самостоятельного изучения
Networking Planning and Preparations10мин
Networking Questions10мин
CMI Checklist | Networking10мин
3 Ways to Give More and Be More Proactive At A Networking Event10мин
6 Ways to Convince Your Boss That Business Travel Is Important10мин
Susan Cain | Networking for Introverts10мин
Learn To Love Networking10мин
Further Reading: Networking10мин
How To Use Social Networking10мин
Personal Learning Networks | It's Who You Know10мин
Рецензии
Лучшие отзывы о курсе PROFESSIONAL SKILLS FOR INTERNATIONAL BUSINESS
от партнера DGAug 18, 2019
Very helpful for developing interpersonal and self-management skills in the context of international business. The interviews are very helpful in gaining insights from experienced personalities.
от партнера JJAug 6, 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
от партнера VLJun 3, 2019
Really great course! It was a nice introduction to the field of study, with a focus on the importance of communication that can be practiced in everyday workplaces.
от партнера ASJul 2, 2017
It was eye opening and presented very well. I think the best part of the course is that Mr James is interviewing other people that have experience in the field.
от партнера RGJul 27, 2017
The experience of starting this course was inspiring and very intriguing. It was explained in a very basic way that would make even a novice like me understand
от партнера SMOct 22, 2017
This course was really, really awesome, I learn so money practical theory and framework how to manage people, how communicate and so on...............
от партнера SROct 26, 2019
Wonderful course. Received access to it through financial aid and spent many hours really learning the content and found every minute worthwhile.
от партнера FKAug 4, 2018
I learn many skills in this course, it will support me to boost up my career. Thanks to to the teachers and thanks to University of London.
от партнера SSSep 3, 2017
I am so grateful for every one in coursera platform , you give this chance it helps me a lot , good luck guys you gonna enjoy the course
от партнера KBAug 20, 2017
This course helped me to act more like a leader and I immediately saw results, as my manager entrusted me with more responsibility.
от партнера AZDec 6, 2019
This course is great and I am great that I finished this course.\n\nThanks Coursera for such a great online study plate-form.
от партнера LNJun 11, 2017
Great course, I recommend for all my colleagues!! congratulations coursera and University of London for the opportunity!!
от партнера TMOct 14, 2018
Great class for refreshing your skills in personal brand, time management, effective delegation, and marketing oneself.
от партнера HPSep 16, 2017
Great structure to complete skill set. Content is applicable. Interactive course that adds value immediately.
от партнера MMJun 11, 2018
It was a great experience and learning moment of my life, great content and mind opening lessons learnt.
от партнера MMApr 9, 2018
Please be informed that i did not yet receive my Certificate. Could you please help me to get it? Thanks
от партнера ACNov 16, 2017
Thank you UoL for this great course! Hope to follow up with the following courses of the specialization
от партнера AHAug 25, 2019
It was a wonderful learning experience. I'm sure these lessons will stay with me throughout my life.
от партнера OMJan 12, 2018
Really great course with relevant content. Gave me the confidence to own my career and development.
от партнера EKJan 2, 2019
This course has a lot of great practical advice that will help you improve your professionalism!
Специализация International Business Essentials: общие сведения
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
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