Об этом курсе
4.6
Оценки: 160
Рецензии: 32
Специализация
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Часов на завершение

Прибл. 20 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 5 hours per week...
Доступные языки

Английский

Субтитры: Английский...

Приобретаемые навыки

Management StylesChange ManagementCommunicationLeadership
Специализация
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Часов на завершение

Прибл. 20 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 5 hours per week...
Доступные языки

Английский

Субтитры: Английский...

Программа курса: что вы изучите

Неделя
1
Часов на завершение
5 ч. на завершение

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management...
Reading
21 видео (всего 195 мин.), 9 материалов для самостоятельного изучения, 1 тест
Video21 видео
Key Concept: An Introduction to Frameworks of Management Roles1мин
Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13мин
Key Attributes for an Effective Manager16мин
Key Skills from the CMI | Paul Taylor11мин
Key Skills from CIMA | Interview with Andrew Harding9мин
Attributes of a Manager: Decision Making | Interview with Andrew Harding5мин
Interview with Jan Cameron | Key Management Skills10мин
Ashridge College | Management Styles3мин
Case Study: An Introduction to Management Skillsмин
Case Study: Management Skills | Example6мин
Interview with Mary Stiasny | Women in Leadership15мин
Interview with Claire Taylor | Leadership18мин
Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13мин
Leadership vs Management12мин
Gary Yukl | Building Expert Power10мин
Introduction | How to Measure a Manager's Level of Effectiveness3мин
Case Study: An Introduction to the Effectiveness of Operational Managers1мин
Case Study: The Effectiveness of Operational Managers | Example 115мин
Case Study: The Effectiveness of Operational Managers | Example 217мин
Week 1 Summary3мин
Reading9 материала для самостоятельного изучения
CMI | Henri Fayol10мин
CMI | Henry Mintzberg10мин
CMI | What Attributes Do I Need?10мин
The Psychology of Leadership10мин
CMI | Understanding Management and Leadership Styles10мин
CMI | Adair's Action-Centred Leadership10мин
The Six Griefs of Good Leadership10мин
7 Habits of Remarkably Effective Leaders10мин
CMI | Stephen Covey10мин
Quiz1 практическое упражнение
End of Week Quiz26мин
Неделя
2
Часов на завершение
5 ч. на завершение

How to Achieve Optimum Team Delivery

By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions....
Reading
9 видео (всего 111 мин.), 9 материалов для самостоятельного изучения, 1 тест
Video9 видео
Key Concept | Effective Teamwork and Belbin's Team Roles9мин
Case Study | Workplace Applications of Belbin's Team Roles7мин
Case Study: Interview with Stephen Hobbs | Building an Effective Team14мин
Interview with Graham Chase | Teamworking27мин
Interview with Jan Cameron | Building an Effective Team12мин
Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9мин
Case Study: Managing a Team to Optimum Performance22мин
Week 2 Summary3мин
Reading9 материала для самостоятельного изучения
CMI | Belbin's Team Roles10мин
CMI | Steps in Successful Team Building10мин
Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10мин
CMI | Tuckman's Stages of Team Development10мин
CMI | Lencioni's Five Dysfunctions of a Team10мин
CMI | Developing Trust10мин
CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10мин
CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10мин
Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10мин
Неделя
3
Часов на завершение
3 ч. на завершение

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees....
Reading
6 видео (всего 40 мин.), 12 материалов для самостоятельного изучения, 1 тест
Video6 видео
Key Concept: Motivational Theories | Introduction8мин
Herzberg's Motivation | Hygiene Theory7мин
McGregor's Theory X and Theory Y Models9мин
Adams' Equity Theory7мин
Week 3 Summary3мин
Reading12 материала для самостоятельного изучения
Herzberg and Hygiene Factors10мин
McGregor's Theory X, Theory Y10мин
Adams' Equity Theory10мин
Maslow's Hierarchy of Needs10мин
CMI | Vroom's Expectancy Theory10мин
Further Reading: Motivation10мин
CMI | Motivate Me, or I'm Changing Job10мин
CMI | The Hawthorne Experiments10мин
Ten Ways To Kill Your Team's Motivation By Accident10мин
CMI | Motivating Your Team10мин
CMI | Motivating the Demotivated10мин
CMI | What Highly Engaged Staff Need From Their Managers10мин
Quiz1 практическое упражнение
End of Week Quiz30мин
Неделя
4
Часов на завершение
6 ч. на завершение

Managing Change

This week we will be looking to explore the following key area:<BR><BR> *a range of techniques when communicating in the workplace<BR> *selecting the most appropriate delivery channel<BR> *the differences and similarities between verbal/non-verbal communication<BR> *the need to understand and manage the grapevine<BR><BR> At the end of this week the key learning objectives will be:<BR><BR> (1)to have an awareness of several approaches to effective communication in the workplace<BR> (2)to understand and apply the key criteria when selecting the best available delivery channel<BR> (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication<BR> (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed<BR> ...
Reading
15 видео (всего 154 мин.), 7 материалов для самостоятельного изучения, 1 тест
Video15 видео
Interview with Graham Chase | Communication Skills14мин
Case Study: Communication Strategy17мин
Case Study: Interview with Stephen Hobbs | Workplace Communication16мин
Case Study: Interview with Michael Davis | The Role of I.T.12мин
Key concept | Verbal and Non-Verbal Communicationмин
Verbal and Non-Verbal Communication31мин
Key Concept: Frameworks for Managing Change | Introduction2мин
Key Concept | Kurt Lewin's 3 Step Change Management Model5мин
Key Concept: Kotter's 8-Step Change Model10мин
Key Concept | Kubler-Ross's 5-Stage Model4мин
Case Study: An Introduction to the Applications of the Frameworks for Managing Change5мин
Case Study: Applications of the Frameworks for Managing Change9мин
Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12мин
Summary of Week 4 and the Course4мин
Reading7 материала для самостоятельного изучения
Kurt Lewin's Change Model10мин
Kotter's 8-Step Change Model10мин
Hard and Soft Factors of Change10мин
Changing Change Management10мин
Ted Talk | 5 Ways to Lead in an Era of Constant Change10мин
Ackerman and Anderson10мин
What Makes an Effective Change Agent?10мин
4.6
Карьерные преимущества

83%

получил значимые преимущества в карьере благодаря этому курсу
Продвижение по карьерной лестнице

33%

стал больше зарабатывать или получил повышение

Лучшие рецензии

автор: ABMay 22nd 2017

The material is more complex and challenging than the first course in this series, but from the perspective of one who is starting to learn about management skills, it is definitely worth it.

автор: MNMar 15th 2018

Excellent course content. Materials are easy to understand and overall i had a great experience taking this course. Glad i passed it too!

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David James

Founder and Director, DJ Learning Ltd
University of London

О University of London

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk...

О специализации ''International Business Essentials'

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business. If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA. This Specialisation is endorsed by CMI....
International Business Essentials

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