This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
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Специализация International Business EssentialsЛондонский университетОб этом курсе
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Карьерные результаты учащихся
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получил значимые преимущества в карьере благодаря этому курсу
17%
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100% онлайн
Начните сейчас и учитесь по собственному графику.
Курс 2 из 6 в программе
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Прибл. 18 часов на выполнение
Английский
Субтитры: Арабский, Французский, Португальский (Европа), Китайский (упрощенное письмо), Итальянский, Вьетнамский, Корейский, Немецкий, Русский, Турецкий, Английский, Испанский
Приобретаемые навыки
Management StylesChange ManagementCommunicationLeadership
Карьерные результаты учащихся
50%
получил значимые преимущества в карьере благодаря этому курсу
17%
стал больше зарабатывать или получил повышение
Сертификат, ссылками на который можно делиться с другими людьми
Получите сертификат по завершении
100% онлайн
Начните сейчас и учитесь по собственному графику.
Курс 2 из 6 в программе
Гибкие сроки
Назначьте сроки сдачи в соответствии со своим графиком.
Прибл. 18 часов на выполнение
Английский
Субтитры: Арабский, Французский, Португальский (Европа), Китайский (упрощенное письмо), Итальянский, Вьетнамский, Корейский, Немецкий, Русский, Турецкий, Английский, Испанский
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Лондонский университет
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Программа курса: что вы изучите
6 ч. на завершение
How to Measure a Manager's Level of Effectiveness
This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management
6 ч. на завершение
21 видео ((всего 195 мин.)), 9 материалов для самостоятельного изучения, 1 тест
21 видео
Key Concept: An Introduction to Frameworks of Management Roles1мин
Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13мин
Key Attributes for an Effective Manager16мин
Key Skills from the CMI | Paul Taylor11мин
Key Skills from CIMA | Interview with Andrew Harding9мин
Attributes of a Manager: Decision Making | Interview with Andrew Harding5мин
Interview with Jan Cameron | Key Management Skills10мин
Ashridge College | Management Styles3мин
Case Study: An Introduction to Management Skills50
Case Study: Management Skills | Example6мин
Interview with Mary Stiasny | Women in Leadership15мин
Interview with Claire Taylor | Leadership18мин
Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13мин
Leadership vs Management12мин
Gary Yukl | Building Expert Power10мин
Introduction | How to Measure a Manager's Level of Effectiveness3мин
Case Study: An Introduction to the Effectiveness of Operational Managers1мин
Case Study: The Effectiveness of Operational Managers | Example 115мин
Case Study: The Effectiveness of Operational Managers | Example 217мин
Week 1 Summary3мин
9 материалов для самостоятельного изучения
CMI | Henri Fayol10мин
CMI | Henry Mintzberg10мин
CMI | What Attributes Do I Need?10мин
The Psychology of Leadership10мин
CMI | Understanding Management and Leadership Styles10мин
CMI | Adair's Action-Centred Leadership10мин
The Six Griefs of Good Leadership10мин
7 Habits of Remarkably Effective Leaders10мин
CMI | Stephen Covey10мин
1 практическое упражнение
End of Week Quiz30мин
5 ч. на завершение
How to Achieve Optimum Team Delivery
By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions.
5 ч. на завершение
9 видео ((всего 111 мин.)), 9 материалов для самостоятельного изучения, 1 тест
9 видео
Key Concept | Effective Teamwork and Belbin's Team Roles9мин
Case Study | Workplace Applications of Belbin's Team Roles7мин
Case Study: Interview with Stephen Hobbs | Building an Effective Team14мин
Interview with Graham Chase | Teamworking27мин
Interview with Jan Cameron | Building an Effective Team12мин
Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9мин
Case Study: Managing a Team to Optimum Performance22мин
Week 2 Summary3мин
9 материалов для самостоятельного изучения
CMI | Belbin's Team Roles10мин
CMI | Steps in Successful Team Building10мин
Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10мин
CMI | Tuckman's Stages of Team Development10мин
CMI | Lencioni's Five Dysfunctions of a Team10мин
CMI | Developing Trust10мин
CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10мин
CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10мин
Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10мин
3 ч. на завершение
How a Manager Can Motivate Their Team
Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.
3 ч. на завершение
6 видео ((всего 40 мин.)), 12 материалов для самостоятельного изучения, 1 тест
6 видео
Key Concept: Motivational Theories | Introduction8мин
Herzberg's Motivation | Hygiene Theory7мин
McGregor's Theory X and Theory Y Models9мин
Adams' Equity Theory7мин
Week 3 Summary3мин
12 материалов для самостоятельного изучения
Herzberg and Hygiene Factors10мин
McGregor's Theory X, Theory Y10мин
Adams' Equity Theory10мин
Maslow's Hierarchy of Needs10мин
CMI | Vroom's Expectancy Theory10мин
Further Reading: Motivation10мин
CMI | Motivate Me, or I'm Changing Job10мин
CMI | The Hawthorne Experiments10мин
Ten Ways To Kill Your Team's Motivation By Accident10мин
CMI | Motivating Your Team10мин
CMI | Motivating the Demotivated10мин
CMI | What Highly Engaged Staff Need From Their Managers10мин
1 практическое упражнение
End of Week Quiz30мин
5 ч. на завершение
Managing Change
This week we will be looking to explore the following key area:<BR><BR>
5 ч. на завершение
15 видео ((всего 154 мин.)), 7 материалов для самостоятельного изучения, 1 тест
15 видео
Interview with Graham Chase | Communication Skills14мин
Case Study: Communication Strategy17мин
Case Study: Interview with Stephen Hobbs | Workplace Communication16мин
Case Study: Interview with Michael Davis | The Role of I.T.12мин
Key concept | Verbal and Non-Verbal Communication58
Verbal and Non-Verbal Communication31мин
Key Concept: Frameworks for Managing Change | Introduction2мин
Key Concept | Kurt Lewin's 3 Step Change Management Model5мин
Key Concept: Kotter's 8-Step Change Model10мин
Key Concept | Kubler-Ross's 5-Stage Model4мин
Case Study: An Introduction to the Applications of the Frameworks for Managing Change5мин
Case Study: Applications of the Frameworks for Managing Change9мин
Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12мин
Summary of Week 4 and the Course4мин
7 материалов для самостоятельного изучения
Kurt Lewin's Change Model10мин
Kotter's 8-Step Change Model10мин
Hard and Soft Factors of Change10мин
Changing Change Management10мин
Ted Talk | 5 Ways to Lead in an Era of Constant Change10мин
Ackerman and Anderson10мин
What Makes an Effective Change Agent?10мин
Рецензии
Лучшие отзывы о курсе MANAGEMENT SKILLS FOR INTERNATIONAL BUSINESS
от партнера AB21 мая 2017 г.
The material is more complex and challenging than the first course in this series, but from the perspective of one who is starting to learn about management skills, it is definitely worth it.
от партнера ZC6 июля 2020 г.
This course was an excellent course and full of knowledge. I have gained good insightful information and latest updates from this course. Keep on sharing good knowledge.
от партнера MB18 дек. 2019 г.
It's a nice and interesting course with a huge amount of a valuable information but it could be better if there is a little bit fewer case study's videos.
от партнера RU19 окт. 2020 г.
It was a wonderful experience. And i will never forget the lessons from the course. Thank you coursera for providing this amazing opportunity
Специализация International Business Essentials: общие сведения
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
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