Специализация Google IT Support Professional Certificate

Начинается Nov 15

Google IT Support Professional Certificate

The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about eight months.

Об этой сертификации

This five-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place. If you’re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKSystems, UPMC, and, of course, Google. Through a dynamic mix of video lectures, quizzes, and hands-on labs and widgets, this certificate program will introduce you to troubleshooting and customer service, networking, operating systems, system administration, and security. Along the way, you’ll hear from Googlers with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping off point for their careers. Recruiters and hiring managers also share hiring tips and simulate live interview scenarios to best prepare you for the job search. They’re excited to go on this journey with you, as you invest in your future by achieving an end-of-program certificate. If you dedicate 8-10 hours a week to the courses, you can complete the certificate in about eight months. You can also skip through any content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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5 courses

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Курсы
Сертификация для начинающих
No prior experience required.
  1. 1-Й КУРС

    Technical Support Fundamentals

    Выполнение
    8 - 10 hours per week
    Субтитры
    Английский

    О курсе

    This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Infor
  2. 2-Й КУРС

    The Bits and Bytes of Computer Networking

    Выполнение
    8 - 10 hours per week
    Субтитры
    Английский

    О курсе

    This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting. We’l
  3. 3-Й КУРС

    Operating Systems and You: Becoming a Power User

    Выполнение
    8 - 10 hours per week
    Субтитры
    Английский

    О курсе

    In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.
  4. 4-Й КУРС

    System Administration and IT Infrastructure Services

    Выполнение
    8 - 10 hours per week
    Субтитры
    Английский

    О курсе

    This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn abo
  5. 5-Й КУРС

    IT Security: Defense against the digital dark arts

    Субтитры
    Английский

    О курсе

    This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some background of encryption algorithms and how they’re used to safeguard data. Then,

Авторы

  • Google

    The Google IT course developer team is made up of experienced IT professionals who are responsible for creating this approachable, interactive, and dynamic content.

    The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.

  • Google

    Google

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