This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Об этом курсе
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Попробуйте Coursera для бизнесаПриобретаемые навыки
- Binary Code
- Customer Support
- Linux
- Troubleshooting
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Программа курса: что вы изучите
Introduction to IT
Hardware
Operating System
Networking
Рецензии
- 5 stars85,10 %
- 4 stars12,74 %
- 3 stars1,51 %
- 2 stars0,24 %
- 1 star0,39 %
Лучшие отзывы о курсе TECHNICAL SUPPORT FUNDAMENTALS
I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.
I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.
Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.
This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!
Часто задаваемые вопросы
Когда я получу доступ к лекциям и заданиям?
Что я получу, оформив подписку на сертификацию?
Остались вопросы? Посетите Центр поддержки учащихся.