You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course.
Этот курс входит в специализацию ''Профессиональная сертификация 'Цифровой маркетинг и электронная коммерция от Google''
от партнера
Об этом курсе
Будет ли вашей компании выгодно обучить сотрудников востребованным навыкам?
Попробуйте Coursera для бизнесаЧему вы научитесь
Identify common strategies for building customer loyalty in e-commerce
Successfully manage client relationships and measure satisfaction
Find, apply for, and prepare for interviews and jobs
Put together a portfolio and/or resume to present to employers
Приобретаемые навыки
- Job preparedness
- Customer Relationship Management (CRM)
- Portfolio preparation
- E-commerce store optimization
- Building customer loyalty
Будет ли вашей компании выгодно обучить сотрудников востребованным навыкам?
Попробуйте Coursera для бизнесаот партнера
Программа курса: что вы изучите
Introduction to satisfaction guaranteed: develop customer loyalty online
Analyze trends for an online store
Prepare for jobs in digital marketing and e-commerce
Certificate review
Рецензии
- 5 stars82,18 %
- 4 stars15,78 %
- 3 stars1,75 %
- 2 stars0,13 %
- 1 star0,13 %
Лучшие отзывы о курсе SATISFACTION GUARANTEED: DEVELOP CUSTOMER LOYALTY ONLINE
One of the best online courses that involve actual activities that sharpen your skills needed to execute your role at work place.
Outstanding course! Well done Google. And a shout out to all the instructors - you're passion for what you do shone through the lessons. Cheers!
The content was interesting, engaging, and flowed nicely. I really enjoyed the resume and interview tips at the end.
This program provides valuable and actionable information that can actually be used in the workforce. I am really enjoed reviewing digital marketing and e-commerce concepts.
Профессиональная сертификация 'Цифровой маркетинг и электронная коммерция от Google': общие сведения

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