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Вернуться к Sales and CRM Overview

Отзывы учащихся о курсе Sales and CRM Overview от партнера Salesforce

Оценки: 211
Рецензии: 45

О курсе

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

Лучшие рецензии

31 мая 2021 г.

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one

13 июня 2021 г.

This course enabled me to know more about the CRM and to discover that it can also be useful in financial service.

Фильтр по:

26–50 из 51 отзывов о курсе Sales and CRM Overview

автор: Rocio F R

19 дек. 2021 г.

Muy educacional lo super recomiendo

автор: Sabrina D D

12 янв. 2022 г.

T​he course was very interesting !

автор: samarth c

17 янв. 2022 г.

awesome Learning Experience

автор: Thomas F J E

20 сент. 2021 г.

Excellent, intituive

автор: Michelle W

4 нояб. 2021 г.

Excellent training.

автор: Adam D R

26 сент. 2021 г.

v​ery informative

автор: ADEMOLA O

24 мая 2021 г.

very informative

автор: Anirban g

23 авг. 2021 г.

great course..

автор: Rafaela B

13 сент. 2021 г.


автор: M v s s

3 сент. 2021 г.


автор: James M

16 авг. 2021 г.

Good overview, good insight into Salesforce, Salesforce cloud and CRMs in general. Program was slow to respond to input at times.

автор: Ravi D

20 янв. 2022 г.

it was good, learned a lotsof things as a beginner. Trailhead should make more interactive videos with salesforce.

автор: Santhosh T

15 сент. 2021 г.

Can improve on giving some additional tasks to get a hands-on experience with the tool

автор: V B

1 дек. 2021 г.

Good introduction to all things CRM with emphasis on Salesforce and how it works.

автор: Pravin U

10 дек. 2021 г.

Course content was very helpful to understand CRM and salesforce.

автор: Dharmesh T R

2 дек. 2021 г.

The course is very detailed and have the quality material.

автор: Mahmoud M M E

14 июля 2021 г.

Course is good but too much repeated info...

автор: Agnieszka L

21 дек. 2021 г.

o​veral ok, problems with plug in links.

автор: PRAVEEN K

29 дек. 2021 г.

enjoyed learning in trailhead and here

автор: Gandluru V S r

27 окт. 2021 г.

very good

автор: Philip L

13 дек. 2021 г.


автор: Emily G

12 авг. 2021 г.

Provides good basics on Sales and CRM but some parts can be a bit redundant.

автор: Juan D l c

4 июня 2021 г.

T​e apoya a la hora de orientarte, pero tampoco te ensea nada en concreto.

автор: Yugal B

6 янв. 2022 г.

this is mostly a theory course,expect a lot from this,disappointed

автор: Sunku S G

28 мая 2021 г.

it is very helpful to learn and growing skills through it