About this course: In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements. Upon successful completion of this course, you will be able to: • Understand the roles of process improvement • Relate underlying principles to frameworks and techniques used for process improvement • Synthesize information to make decisions for organizational initiatives and process improvement • Apply analytical techniques for tactical decisions in a process improvement project This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.

Created by: University of Illinois at Urbana-Champaign

Taught by: Gopesh Anand, Associate Professor of Business Administration
Department of Business Administration, College of Business

Basic Info	Course 4 of 7 in the Value Chain Management Specialization.
Commitment	4 weeks of study, 6-8 hours/week
Language	English
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.6 stars Average User Rating 4.6See what learners said

Syllabus

WEEK 1

Course Overview

In this module, you will become familiar with the course, your instructor, your classmates, and our learning environment. The orientation also helps you obtain the technical skills required for the course.

2 videos, 5 readings, 1 practice quiz

Module 1: Fundamentals of Continuous Improvement

Module 1 connects process improvement to organizational learning and lays the groundwork for putting together an organizational initiative for continuous improvement. It introduces you to the principles and methodologies of Lean and Six Sigma as two initiative...

10 videos, 3 readings, 2 practice quizzes

Graded: Module 1 Graded Quiz

Graded: Module 1 Assignment 2

WEEK 2

Module 2: Managing the Continuous Improvement Initiative

Module 2 presents the organizational infrastructure needed for managing Lean and Six Sigma process improvement initiatives and describes techniques for aligning business strategy with continuous improvement. In this module, you will also learn about value stre...

11 videos, 3 readings, 2 practice quizzes

Graded: Module 2 Graded Quiz

Graded: Module 2 Assignment

WEEK 3

Module 3: Root Cause Analysis

Module 3 focuses on methods to study cause-effect relationships for process improvement. In this module, you will learn about the importance of assessing quality of measurements, followed by ways to synthesize knowledge of team members and methods to analyze n...

16 videos, 4 readings, 2 practice quizzes

Graded: Module 3 Graded Quiz

Graded: Module 3 Assignment 1

Graded: Module 3 Assignment 2

WEEK 4

Module 4: Achieving and Sustaining Improvements

Module 4 introduces techniques for making and sustaining changes in processes and illustrates the implementation of Lean as a process improvement initiative in a financial services company. As a closing of this course, you will be presented with an overarching...

10 videos, 2 readings, 3 practice quizzes

Course Conclusion

1 video

FAQs

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Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Creators

University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.

Pricing

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Access to course materials	Available	Available
Access to graded materials	Not available	Available
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Ratings and Reviews

Rated 4.6 out of 5 of 125 ratings

This is a comprehensive course on process improvement with practical examples. Dr. Gopesh Anand is an excellent orator who explains even most difficult areas of the course with ease. I have had taken lean six sigma training from private organisations earlier, but this course offers definitely more insight to process improvement, which comes from the empirical research experience of Dr. Anand. I would strongly recommend this course to all process improvement professionals.

Very good course for general process improvement in business. The last module gets a bit too in depth for me but overall good information that translates

Great course but I think It needs more complete practical situation

Great syllabus for process management..

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Process Improvement

Process Improvement

Process Improvement