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Negotiation, Mediation, and Conflict Resolution - Capstone Project

ОбзорПрограмма курсаЧасто задаваемые вопросыАвторыСтоимостьРейтинги и отзывы

ГлавнаяБизнесЛидерство и менеджмент

Negotiation, Mediation, and Conflict Resolution - Capstone Project

Школа бизнеса ESSEC

Об этом курсе: This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. To be more specific, the following subjects must be mastered: - Get prepared for any negotiation; - Avoid traps; - Know how to prompt value-creating partnerships; - Structure an effective negotiation sequence; - Bargain in an efficient and respectful manner; - Overcome deadlocks; - Manager cultural differences in a negotiation; - Define what a mediation is and choose when to use it; - List different types of mediation; - Identify typical challenges and difficulties that most mediators face; - Choose the adequate strategies within a repertoire of options; - Identify the do’s and don’ts in mediation. The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors. We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation. This capstone project will comprise three exercises. Here is an overview. In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment. For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story. The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process. Each of these three exercises will be peer-evaluated. As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management.


Автор:  Школа бизнеса ESSEC
Школа бизнеса ESSEC

  • Aurélien Colson

    Преподаватели:  Aurélien Colson, Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels

    Political Science
Основные сведения
Course 4 of 4 in the Negotiation, Mediation and Conflict Resolution Specialization
УровеньIntermediate
Язык
English, Субтитры: German
Требования к аппаратным средствамThe previous courses of the ESSEC specialization Negotiation , mediation and conflict resolution
Как пройти курсЧтобы пройти курс, выполните все оцениваемые задания.
Оценки пользователей
4.9 звезды
Средняя оценка пользователей: 4.9Посмотрите, что пишут учащиеся
Программа курса
НЕДЕЛЯ 1
Capstone project overview
This module aims to give you an overview of this MOOC and to present the following elements: the overall planning of the MOOC, the work you have to do, how you will be evaluated. At the end of the week, you will realize your first assessment: explain a negotiation.
2 видео, 2 материалов для самостоятельного изучения
  1. Видео: Challenge yourself, you're worth it !
  2. Reading: How will you be evaluated?
  3. Видео: You are the expert now!
  4. Reading: Before you begin !
Оцениваемый: Step 1 : Explain
НЕДЕЛЯ 2
Eye of the expert: analysing a negotiation
In this module, you will demonstrate your analytical skills. To do this, you will use the 3 dimensions (People, Problem, Process) and the 10-point model described in the first MOOC. If necessary, we offer a reminder of these concepts.
7 видео, 1 материал для самостоятельного изучения
  1. Видео: Analysis
  2. Reading: Thorough analysis of the chosen negotiation
  3. Видео: Reminder : Preparation before Action
  4. Видео: Reminder : People dimension - 3 elements to be prepared
  5. Видео: Reminder :Problem dimension - Motivation
  6. Видео: Reminder :Problem dimension - Solution at the table and justification
  7. Видео: Reminder : Problem dimension - Solution away from the table
  8. Видео: Reminder : Process dimension - 3 elements to be prepared
Оцениваемый: Step2: Analysis
Оцениваемый: Step 3: Propose
НЕДЕЛЯ 3
Let's practice a negotiation
In this assessment, we'll introduce you to a negotiation exercise involving two negotiators. You will have to mobilize the knowledge and skills acquired in negotiation. To pass the lesson, you need to complete 1 of 2 choices and then, review your peers. Enjoy !
1 видео, 3 материалов для самостоятельного изучения
  1. Видео: Presentation of the simulation
  2. Reading: Before you start !
  3. Discussion Prompt: Find a peer
  4. Reading: WINNING THE CONTRACT: Instructions for Part A (You are FabEvents Senior Manager)
  5. Reading: Self-analysis template
Оцениваемый: The "WINNING THE CONTRACT" Case : You are FabEvents Senior Manager
Оцениваемый: Self-assess your negotiation
НЕДЕЛЯ 4
What if it had been a mediation?
This last module is an opportunity to practice your negotiation skills. To be more specific, you will need to focus on two points. First, you will practice on how to be prepared before a mediation. Then, you will have to open your first mediation meeting in the presence of two conflicting parties.
8 видео, 2 материалов для самостоятельного изучения
  1. Видео: Use your mediation skills
  2. Reading: How will you be evaluated?
  3. Reading: To refresh your memory
  4. Видео: Reminder: The advantages of mediation
  5. Видео: Reminder: The Mediation Cycle (Part 1)
  6. Видео: Reminder: The Mediation Cycle (Part 2)
  7. Видео: Reminder: Joint or Separate Meeting?
  8. Видео: Reminder: The challenge of confidentiality
  9. Видео: Reminder: Traps for the Mediator
  10. Видео: Conclusion
Оцениваемый: Prepare as a mediator

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Авторы
Школа бизнеса ESSEC
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.
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Рейтинги и отзывы
Оценка 4.9 из 5 по 8 отзывам
ELINGUI Pascal Uriel

good practice experience

Guy Grimm

Negotiation skills are always useful. Love the course.



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