Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for
• Recruiting and training a professional team to work together with integrity and respect
• Managing and participating in well-organized meetings
• Making telephone conferences more efficient
• Writing professional emails that are easy to read
The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.
Этот курс входит в специализацию ''Специализация Business English'
Business English: Management and Leadership
от партнера
Об этом курсе
4.8
Оценки: 253
Приобретаемые навыки
English LanguageWritingManagementCommunicationEmailingMeeting
Программа курса: что вы изучите
Неделя
17 ч. на завершение
Staffing and Hiring Decisions
In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.
7 видео ((всего 43 мин.)), 4 материалов для самостоятельного изучения, 8 тестов
7 видео
Introduction1мин
1.1 I Need To Get My Team Together2мин
1.3 Direct and Indirect Approaches8мин
1.5 More on the Indirect Approach7мин
1.8 Summarizing Basics5мин
1.12 Making Direct and Indirect Requests7мин
1.14 Week 1 Review9мин
4 материала для самостоятельного изучения
1.2 Vocabulary Preview: Staffing and Hiring10мин
1.6 Example: An Indirect Message10мин
1.10 "Hire Smarter, Work Better"10мин
1.15 Quizlet Vocabulary Practice: Staffing and Hiring10мин
6 практического упражнения
1.4 Direct and Indirect Approaches10мин
1.7 The Indirect Approach16мин
1.9 Summarizing Basics6мин
1.11 Hire Smarter, Work Better Summary4мин
1.13 Making Direct and Indirect Requests10мин
1.16 Week 1 Test30мин
Неделя
25 ч. на завершение
Meeting Management
Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.
6 видео ((всего 41 мин.)), 6 материалов для самостоятельного изучения, 7 тестов
6 видео
2.3 Effective Meeting Practices8мин
2.6 Conference Calling4мин
2.8 Future Tense Contractions5мин
2.12 Writing Effective Summaries7мин
2.14 Week 2 Review9мин
6 материала для самостоятельного изучения
2.2 Vocabulary Preview: Meeting Management10мин
2.4 Example: Agenda10мин
2.10 The Future of Meetings10мин
2.15 Quizlet Vocabulary Practice: Meeting Management10мин
"A Conference Call in Real Life" - satire10мин
Global Meeting Planner10мин
6 практического упражнения
2.5 Effective Meeting Practices18мин
2.7 Conference Calling Strategies6мин
2.9 Future Tense Contractions8мин
2.11 Future of Meetings2мин
2.13 Writing Effective Summaries8мин
2.16 Week 2 Test30мин
Неделя
35 ч. на завершение
Leading and Teaming
Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.
6 видео ((всего 38 мин.)), 7 материалов для самостоятельного изучения, 6 тестов
6 видео
3.3 Handling Interruptions8мин
3.5 Conference Calling Tips for the Non-Native Speaker3мин
3.7 Strategies to interrupt/Hold the floor5мин
3.11 Infinitives and Gerunds8мин
3.13 Week 3 Review6мин
7 материала для самостоятельного изучения
3.2 Vocabulary Preview: Leading and Teaming10мин
3.4 Amy Cuddy's TED Talk on "Power Posing"10мин
3.9 Phrases for Interruption and Clarification10мин
3.14 Quizlet Vocabulary Practice: Leading and Teaming10мин
The Lewis Model of Cultural Norms10мин
Hofstede's Cultural Comparison Tool10мин
Directions for Submitting Video/Audio10мин
5 практического упражнения
3.6 Communication Lesson Review14мин
3.8 Strategies to interrupt/Ask for clarification6мин
3.10 Phrases for Interruption and Clarification4мин
3.12 Infinitives and Gerunds8мин
3.15 Week 3 Test26мин
Неделя
45 ч. на завершение
Planning, Organizing, and Delegating
Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.
7 видео ((всего 54 мин.)), 5 материалов для самостоятельного изучения, 7 тестов
7 видео
4.3 Writing Effective Emails9мин
4.5 Communicating Status Reports7мин
4.8 Business Communication/Concise Language8мин
4.12 Reading Numbers13мин
4.14 Week 4 Review: Part 16мин
4.15 Week 4 Review: Part 25мин
5 материала для самостоятельного изучения
4.2 Vocabulary Preview: Planning, Organizing & Delegating10мин
4.6 Example: Status Report10мин
4.10 Business Writing Tips-Changing Nouns to Verbs10мин
4.16 Incomplete Status Report10мин
4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating10мин
6 практического упражнения
4.4 Writing Effective Emails16мин
4.7 Communicating Status Reports10мин
4.9 Business Communication/Concise Language8мин
4.11 Changing Nouns to Verbs2мин
4.13 Reading Numbers8мин
4.18 Week 4 Test30мин
4.8
Рецензии: 6125%
начал новую карьеру, пройдя эти курсы
50%
получил значимые преимущества в карьере благодаря этому курсу
20%
стал больше зарабатывать или получил повышение
Лучшие рецензии
One of the most amazing courses I have attended on Coursera so far. The instructors have done a spectacular job. Thanks Coursera and mentors!
Thank you for all the lectures from ASU. The course gave me new knowledge and information in English Business. Thanks a lot!
Преподаватели
Wanda Huber
International EducatorArizona State University Global Launch
Andrea Mürau Haraway
International EducatorArizona State University, Global Launch
Jenny Young
International EducatorArizona State University Global Launch
О Университет штата Аризона
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
О специализации ''Business English'
This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas.
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Зарегистрировавшись на сертификацию, вы получите доступ ко всем видео, тестам и заданиям по программированию (если они предусмотрены). Задания по взаимной оценке сокурсниками можно сдавать и проверять только после начала сессии. Если вы проходите курс без оплаты, некоторые задания могут быть недоступны.
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