Video: Responding to a Customer Problem Example

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From the course by University of Washington
Business English: Planning & Negotiating
110 ratings
University of Washington

Business English: Planning & Negotiating

110 ratings
Course 3 of 5 in the Specialization Business English Communication Skills
From the lesson
Week 3: Handling Problems
When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.

Meet the Instructors

  • Richard Moore
    Richard Moore
    Extension Lecturer, International & English Language Programs
    UW Educational Outreach
  • Daphne Mackey
    Daphne Mackey
    Extension Lecturer, International & English Language Programs
    UW Educational Outreach
  • Wendy Asplin
    Wendy Asplin
    Extension Lecturer, International & English Language Programs
    UW Educational Outreach
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