The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
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Об этом курсе
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Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Приобретаемые навыки
- Win-Win Game
- Negotiation
- Planning
- Principled Negotiation
Будет ли вашей компании выгодно обучить сотрудников востребованным навыкам?
Попробуйте Coursera для бизнесаот партнера
Программа курса: что вы изучите
What is Negotiation?
Influencing Factors and Considerations
You and Your Counterparts as Negotiators
Preparation, Planning and Implementation
Рецензии
- 5 stars63,92 %
- 4 stars25,70 %
- 3 stars6,52 %
- 2 stars1,99 %
- 1 star1,85 %
Лучшие отзывы о курсе ИСКУССТВО ПЕРЕГОВОРОВ
Great course! Summarized the experiences I had on actual negotiation. Also provided good tips, hint and resources for further study to improve my negotiation skills.
First of all, I would like to thank coursera family. Thanks to this course, I gained different information and new information, I recommend it to everyone.
This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others
Good points to consider. I was happy this wasn't focused on general coaching in the lines of "go get them", but rather on practical action items such as preparing data
Часто задаваемые вопросы
Когда я получу доступ к лекциям и заданиям?
Что я получу, оформив подписку на специализацию?
Можно ли получить финансовую помощь?
Остались вопросы? Посетите Центр поддержки учащихся.