Improve Business Performance with Google Forms

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В этом Проект с консультациями вы:

Create a Google Form, as well as add and edit questions in the survey.

Send your form to recipients, and temporarily pause or stop collecting responses when the need arises.

Analyze responses in Google Forms.

Clock1 week of study, 2 hours
IntermediateУчащийся среднего уровня
CloudЗагрузка не требуется
VideoВидео на разделенном экране
Comment DotsАнглийский
LaptopТолько для ПК

By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Навыки, которые вы получите

AnalyzeSurveyCustomer SatisfactionGoogle FormsGraphs

Будете учиться пошагово

На видео, которое откроется рядом с рабочей областью, преподаватель объяснит эти шаги:

  1. Introduction to Google Forms

  2. Create Questions

  3. Form Settings

  4. Send the Form

  5. Analyze Responses

Как устроены проекты с консультациями

Ваше рабочее пространство — это облачный рабочий стол в браузере. Ничего не нужно загружать.

На разделенном экране видео преподаватель предоставляет пошаговые

Преподаватели

Рецензии

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