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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PK

Apr 9, 2022

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

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9951 - 9975 of 10,000 Reviews for Technical Support Fundamentals

By Orlando C

Apr 22, 2021

It's a great course for beginners or those who need to brush up on their IT skills.

By Leanne R

Apr 17, 2021

Great course and I will be going on to learn more about IT because now I am hooked.

By Ramon P

Apr 11, 2021

Execellent course, instructors are very skillful and explain the material very good

By Jhoanniel R B

Apr 5, 2021

Amazing, i just want to keep learning and excited to be part of this more and more.

By Chase J A

Mar 26, 2021

A helpful and informative overview of the basics of IT Support and its fundamentals

By Fabian C

Mar 14, 2021

Loved it! Challenging, easy, and impacted my interest even more into IT! Thank you.

By Leny A A S

Mar 11, 2021

its really so good and fun wecan learn and try new experience and improve our skill

By Kam S

Mar 11, 2021

I feel like this course gave me the confidence to go forth and pursue an IT career.

By Ufere J

Mar 10, 2021

Nice course. It brings you up to speed with the fundamentals in the IT environment.

By JOSE C

Mar 8, 2021

The first time I enjoy learning technical stuff, I feel confident to keep learning.

By Rafiq W

Mar 1, 2021

Overall great experience learned a lot of new things and it was easy to understand!

By Jagapathi R

Feb 20, 2021

Very clear and easy to follow. Great work by the team who had designed this course.

By Joseph M

Feb 2, 2021

Great course, I feel I have a good understanding of the basics of technical support

By James K

Jan 31, 2021

There has been a lot covered, and I know more will be covered with the next couses.

By John P R

Jan 22, 2021

I thought the sessions were well thought out! I felt comfortable with the learning.

By DeLorian C

Dec 30, 2020

Thank you for this opportunity! Now I ready to move to the next uncompleted course.

By Rohan P

Dec 27, 2020

i learnt every basic of IT fundamentals and willing to continue next course as well

By Aman B

Dec 14, 2020

The whole course was put together so well and made you want to keep learning more!!

By Rayson Q P

Nov 28, 2020

Me ayudo bastante, me fue de gran aprendizaje para conocer mis habilidades blandas.

By Juan J D M

Nov 24, 2020

This was a very amazing course, with people who love IT job with a gret experience.

By Jonathan L

Nov 12, 2020

This program was great i learned new things that I've never knew about thank you !!

By Shrenik P

Oct 12, 2020

Great opportunity learn and a great platform. Thank you so much for the great help.

By Usamah I

Oct 12, 2020

Easy to follow & understand. I hope to further any course with google in the future

By Javier N

Oct 7, 2020

Excelente, para quienes tienen conocimientos e ideal para quienes comiencen de cero

By Nick I

Sep 29, 2020

Very well designed starter course to get your foot in the door as an IT Technician.