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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7601 - 7625 of 10,000 Reviews for Technical Support Fundamentals

By Scott P I

Mar 11, 2019

I just finish this course and I found it very useful and a great way to start this IT certificate program.

By Robert B

Feb 27, 2019

Excelent Foundational course! I loved it! I'll continue to do the rest of the courses related to this one!

By Thabo M

Jan 25, 2019

The content is well put together for a beginner and a great refresher for someone with some IT experience.

By REY E

Nov 16, 2018

I finished the instruction: installing the firefox browser, insalled the VLC player and uninstall the GIM.

By Jeannette R

Jul 11, 2018

Tough at times but very relaxing. Loved the fact that I could go back over the videos as much as I needed.

By William T

Apr 27, 2018

excellent lessons, easy to understand concepts to explain the essentials and basic building blocks to IT.

By Wesley T

Apr 14, 2018

I think this course was very good it covered a variety of stuff and the videos are great, just take notes.

By Damaso R

Mar 5, 2018

Great course! Learned so many things in a clear, thoroughly explained way that made learning a lot of fun.

By Ray

Feb 3, 2018

Very basic course! Perfect for a starter like me. I love the virtual machine and it's practical exercises!

By Habeeb A

Jan 25, 2018

This course makes learning easy and interesting especially when it comes to understanding technical terms.

By Daniel K A

Dec 27, 2023

Very educational and i have also learnt a lot, this will actually boost my career pathway for the future.

By Sajjad U

Nov 21, 2023

Much Much knowledgable and included most basics of what we are needed in our life being an IT specialist.

By Bafana D

Sep 6, 2023

Very informative and it is imperative that most people have these skills and knowledge. It's Fun as well.

By Taiwo A

May 22, 2023

This is a detailed Introduction to the IT support program and an excellent start to developing IT skills.

By Natthawadee S

May 12, 2023

Great IT support course. Each video is bite-size, short, and clear. I'm looking forward to the next step.

By Adrianna G

May 5, 2023

very easy to follow and understand the new concepts. great presenters and speaking was clear and simple.

By Angel A

Apr 5, 2023

Enjoyed learning this exciting information and look forward to using it myself in a hands on enviornment.

By Jose L

Mar 24, 2023

Amazing Course! Helps a lot and gives valuable knowledge to get your foot in the door in the world of IT.

By Muhammad F A

Jan 31, 2023

I am very glade to complete this course. Thank to all of my instructors or friends to make this happened.

By Antonio B

Dec 29, 2022

Es algo demasiado fantástico, nunca pensé que podría hacer esto. les doy las gracias por esta oportunidad

By pincho

Dec 22, 2022

it has a very good fundamentals to learn, but you need to dig deep to really learn about this world of IT

By Andrea Y L

Dec 12, 2022

I loved knowledge that was shared in this course! I'm hoping that I'd be part of google team someday 🙏❤️

By Simphiwe R

Oct 30, 2022

Briliantly done and well thought of, easy to follow.

Efficient,Convenient and futuristic way of studying.

By DON A

Oct 4, 2022

Very informative. gave a hands on learning aproach and broke down the basics ina easy to understand way.

By Sandip B

Sep 22, 2022

I have completed Technical support FundamentalFundamentals course but I have not receive the certificate