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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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9226 - 9250 of 10,000 Reviews for Technical Support Fundamentals

By Eilish M

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Apr 23, 2023

I enjoyed the tutorials of downloading and installing software. Using Linux commands too!

By Krishan Y

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Feb 25, 2023

It's a great and Knowledgeable course,i really enjoy it.......Thanks Coursera and Google.

By Seabee1775

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Jan 12, 2023

I really enjoyed all of this course content. What an awesome and fun learning experience.

By joseph j

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Jan 9, 2023

I have learned much more than i thought i would. i have gain confident with my knowledge.

By James T

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Dec 17, 2022

The course exceeded my expectations. The labs, tutors and structure of course outline

By Deleted A

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Dec 15, 2022

i think if you want test your self to be go ran in your feature you should be in coursera

By Dragon K D

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Dec 4, 2022

YES, you can do it just a apply yourself.

this is an awesome course . thank you coursera

By Gregory B

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Nov 14, 2022

Recomendo a todos, um ótimo curso que só me fez me apaixonar cada vez mais pelo suporte.

By Greg C

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Aug 14, 2022

very rewarding adn challenging as well as skills and knowledge gained , much appreciated

By Jacob F

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Jul 15, 2022

Very good information and good beging to start into the feild with the knowlege is needed

By Elissa W

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Jul 10, 2022

Very informational but not overwhelming at all. High recommend even if your just curious.

By Matthew C E

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Jun 21, 2022

This is a very interesting course with rich experience. The time spent here is rewarding.

By Megan O

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Jun 1, 2022

I loved this course and it gave me a good start in understanding the field of IT Support.

By Andor D

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May 24, 2022

Excellent course, and an awesome learning experience, would definitely recommend 10/10

A++

By RITIN K

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May 20, 2022

Thank you for this amazing course. This would help to start my career in the IT industry.

By JANE C E

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May 4, 2022

I will surely recommend this course to everyone looking for a spot in the IT profession.

By Marc C

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Apr 19, 2022

Glad I was able to finish this course. Definitaly a great starter, now onto the next one!

By Sunny S

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Mar 19, 2022

Great inro to IT class. Learned a lot of new things. Loved the pacing and different labs.

By Martin J C

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Mar 16, 2022

Awesome course! I have learned a lot even if I already have oer 9 years of IT experience.

By Jim J

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Mar 14, 2022

Solid information presented in a way that even total beginners can follow and understand.

By Kanesha C

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Mar 14, 2022

This is a really good course and with excellent teacher that explain everything so clear.

By Gabriel G

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Mar 8, 2022

Easy to follow, great content and very informative. I recommend this course to beginners.

By Ryan W

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Jan 13, 2022

Great introduction to a vast amount of IT concepts that would normally seem overwhelming.

By Elemental K

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Jan 8, 2022

Really informative course with a hands on approach. I really learned a lot on this course

By Faseeh H

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Dec 23, 2021

It was an amazing experience... looking forward to learn more deeper into the world of IT