This was a good course for introduction to technical support. I can't wait to see what new and exciting information is around the corner with this.

Excellent and very well presented! Was able to fill in a few gaps in my TS Fundamentals and reinforce my knowledge in other areas. Highly recommend!

Excellent course it broke everything down to it's simplest form so you have a full understanding of the computer, its components, and how they work.

The course was tremendously great and meaning full in aspect of learning, Anyone can take this course no matter his prior qualification is. Heads Up

A very great Introductory course for those looking to get into IT. Goes over the basics and fundamentals of IT that's simple and easy to understand.

I loved this course! It covered all the basics and more. It really helped to lay the foundation for all the other courses to come. Thanks, Coursera!

Excellent course. It was very interesting to me and the teaching quality was absolutely stunning. Looking forward to take the other courses as well.

The course was informative. I learned a lot about the details of computer processes even as someone who routinely installs and uninstalls programs.

The joy of seeing my certificate is unexplainable. thank you for giving me this opportunity. the study process was seamless and easy to understand.

I enjoyed this course. Great introduction to the world of IT support and kept me inspired knowing I don't have a college degree and others have too

Its a great start for anyone who wants to peruse their career in IT Support and also for anyone who wants to get into Information Technology field.

It didn't get me the job and also I'm over qualified for this position. I needed it as proof and I also wanted to update it a bit. It did the job

I loved the course, I was able to learn so much. I also enjoyed the labs and instructors. The courses teach you alot and I find it very intriguing.

i really loved this course , instructors were so interactive and this course is best for beginners for kickstart. All topics were well explained .

it was a very good course to build basic understanding of the IT field. I liked how they delivered the contents and how engaging the contents were.

This course offers a wealth of information applicable to the real world and working enviornments. I am thoroughly satisfied with the course so far

Quite resourceful and easy to understand. Course structure well organized to make it even easier for novices to understand the concepts introduced.

Amazing stepping stone and course. A lot of great information and labs that give you a better understanding of the basics. Looking forward to more!

I was really down with Covid and knew staying at home will be boring but this made me revive me skills and will hop back to my field of Profession.

the best course ever! I was confused where to start from in my IT career path until i stubbled on this course. the journey has been a blessed one.

The Course was super good. i enriched my mind with lot of Technical stuffs. Thank you... but i did not get my Certificate.. Kindly help me with it.

very basic information but this is a great intro into the field. its also a big wake up call of my ignorance in the field. can't wait to learn more

This course open up more technical know how about how computer works, interact with people's day to day life. Good job opportunities in IT fields.

Very well put together. Helped me identify a lot of areas that I need to focus on as well as opened new interests for me within the vastness of IT.

I wanted to give it 4 stars due to the fact that it could have been shortened down a bit but it truly was a good start to an amazing career choice.