About this course: This course is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. Six Sigma skills are widely sought by employers both nationally and internationally. These skills have been proven to help improve business processes and performance. This course will cover the Define phase and introduce you to the Measure phase of the DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about Six Sigma project development and implementation, you will become familiar with project management tools, you will be introduced to statistics and understand its significance to Six Sigma, and finally you will learn about data collection and its importance to an organization. Every module will include readings, videos, and a quiz to help make sure you understand the material and concepts that are studied. You will also have the opportunity to participate in peer review exercises to give you the opportunity to apply the material to your daily life. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).

Who is this class for: This course is aimed for those who have an interest in process improvement, project management, business, or engineering. The course is geared for beginners or experienced professionals.

Created by: University System of Georgia

Taught by: Christina Scherrer, PhD, Professor of Industrial Engineering
Department of Systems and Industrial Engineering
Taught by: David Cook, PhD, Assistant Professor of Mechanical Engineering Technology
Department of Mechanical Engineering Technology
Taught by: Gregory Wiles, PhD, Interim Chair and Assistant Professor
Department of Systems and Industrial Engineering
Taught by: Bill Bailey, PhD, Assistant Professor of Industrial Engineering
Department of Systems and Industrial Engineering

Basic Info	Course 2 of 4 in the Six Sigma Yellow Belt Specialization
Level	Beginner
Language	English
Hardware Req	Required Companion text: The Certified Six Sigma Yellow Belt Handbook (2nd edition)
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.4 stars Average User Rating 4.4See what learners said

Syllabus

WEEK 1

Project Identification

Welcome to Six Sigma Tools for Define and Measure! This is the second course in the Six Sigma Yellow Belt Specialization. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. This module will introduce you to the process of project development and selection. The first phase of the DMAIC process is the Define phase which begins with project identification and proceeds onto project management. When identifying Six Sigma projects it is important to ensure that resources and time are used in the most effective and productive way. In this module you will learn about the importance of customer and stakeholder needs in relation to project development.

8 videos, 2 readings, 1 practice quiz

Reading: Highly-Recommended Text
Reading: Project Identification - Recommended Reading
Video: Voice of the Customer
Video: Critical to Satisfaction
Video: Quality Function Deployment
Video: Project Selection
Video: SWOT Analysis
Video: Identifying Stakeholders
Video: Process Identification
Video: SIPOC
Practice Quiz: Project Identification Practice Quiz

Graded: Project Identification Graded Quiz

WEEK 2

Project Management Basics

Now that we have identified the Six Sigma project how to we begin to develop it? This module will cover the basics of project development and management. You will be introduced to many common aspects of a project plan as well as tools for managing your project. These tools include activity network diagrams, affinity diagrams, tree diagrams, relations charts, and matrix charts. Project Management is the second aspect of the Define phase in the DMAIC process of Six Sigma.

5 videos, 4 readings, 1 practice quiz

Reading: Defining the Problem Statement - Recommended Reading
Video: Defining the Problem Statement
Reading: Developing a Project Plan - Recommended Reading
Video: Developing a Project Plan
Video: Brainstorming & Diagramming Tools
Peer Review: Brainstorming Exercise
Reading: Other Project Planning Tools - Recommended Reading
Video: Other Project Planning Tools
Reading: Six Sigma Phase Reviews - Recommended Reading
Video: Six Sigma Phase Reviews
Practice Quiz: Project Management Basics Practice

Graded: Project Management Basics Graded Quiz

WEEK 3

Basic Statistics

The next phase of the DIMAC process is the Measure phase. We will begin by exploring basic statistics and its significance to Six Sigma. This module will introduce you to the measures of variance, range, standard deviation, center, mean, median, and mode. You will also learn how to interpret these measures using given data sets.

2 videos, 1 reading, 1 practice quiz

Reading: Basic Statistics - Recommended Reading
Video: Basic Statistics pt1
Video: Basic Statistics pt2
Practice Quiz: Basic Statistics Practice Quiz

Graded: Basic Statistics Graded Quiz

WEEK 4

Data Collection

The second aspect of the Measure phase is Data Collection. In the previous module we learned about statistics and how to use data for different needs. In this module we will learn different techniques on how to collect data, the reasons for collecting data, and ensuring data accuracy and integrity.

3 videos, 1 reading, 1 practice quiz

Reading: Data Collection - Recommended Reading
Video: Data Collection
Video: Data Collection Techniques - Part 1
Video: Data Collection Techniques - Part 2
Practice Quiz: Data Collection Practice Quiz

Graded: Data Collection Graded Quiz

FAQs

How It Works

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators

University System of Georgia

The University System of Georgia is composed of 28 higher education institutions including 4 research universities, 2 regional universities, 12 state universities, 13 state colleges and the Skidaway Institute of Oceanography. The Georgia Public Library System, encompassing 61 library systems throughout Georgia, is also part of the University System.

Pricing

	Audit	Purchase Course
Access to course materials	Available	Available
Access to graded materials	Not available	Available
Receive a final grade	Not available	Available
Earn a shareable Course Certificate	Not available	Available

Ratings and Reviews

Rated 4.4 out of 5 of 23 ratings

Whilst teaching conventional statistics this course showed how to utilise them from the sigma viewpoint which provided useful additional perspectives that I can take to my job now.

T

hank you

I did like the course because it helped me to see some parts of how to define and mesaure that i haven't used