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Вернуться к Успешное ведение переговоров: необходимые стратегии и навыки

Отзывы учащихся о курсе Успешное ведение переговоров: необходимые стратегии и навыки от партнера Мичиганский университет

Оценки: 14,891
Рецензии: 3,594

О курсе

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Лучшие рецензии

8 мар. 2017 г.

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

9 янв. 2021 г.

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Фильтр по:

3101–3125 из 3,572 отзывов о курсе Успешное ведение переговоров: необходимые стратегии и навыки

автор: Tom E

25 авг. 2015 г.

This course covers all the bases of general negotiation. The professor is well traveled and credentialed in his field and gives very frank, matter-of-fact presentations of the material. The only thing I would change about the course is that I would have periodic check-up quizzes to help the learner gauge his/her understanding.

автор: Parth C

6 мая 2020 г.

this is an exceptional and well-designed course study and I hope It will help in the future to crack the better deal in the corporate world. Even though somehow I felt It could be better explained in some topics because I felt that the professor has presumed that we know some of the terms and topics. Thank you Prof. Seigle.

автор: Michail V

17 февр. 2021 г.

A very enjoyable course which gives you a very good outlook on how to improve your negotiation skills. Especially for people with little prior knowledge like myself. The approach of the tutor made the video lectures very satisfying to watch while the big amount of example cases used made the material easier to understand.

автор: Isabela B S M

14 июня 2020 г.

Great course, give you a lot of opportunities to learn and improve your Knowledge on the subject, but it lacks on help (even when it is well known that the final text is really difficult), as well as it can be a little bit repetitive or slow some times. Regardeless of those things, i really enjoyed my time learning.

автор: Seyedeh S B

17 мая 2020 г.

It was an interesting course. I did not know much about concepts, techniques, and tools for negotiations. There are also examples given for every new concept. However, there are some unclear content and some law-related concepts that make a person who is not pursuing law confused. But I do recommend it in general :)

автор: Pablo E

12 мая 2017 г.

Very good and useful teachings!. Thank you and congratulations. The teaching method could be perhaps improved , making it more attractive. It's too much based on a bit monotonous videos, with scarce interaction or variation. And I would say that the final exam is a a bit tricky. Anyway I think is a really good c

автор: Santiago Z S

8 авг. 2020 г.

This course is great to understand the insights and essential skills to undergo a negotiation. Professor. Siedel has great acknowledge and expertise and outlines this in a great manner. The only thing that could be improved is the relevance of the information given that the initial course was published in 2014.

автор: Fowad A

2 дек. 2015 г.

Exceptional practical knowledge well explained examples, one confusing part was in the final exam multiple choice of the answer option titled "two of the above" as the student should be able to select 2 each of the 2 answers or this option is redundant in my opinion other wise overall really enjoyed the course.

автор: Lucas d R S R

12 июля 2020 г.

O curso oferece uma visão geral e com detalhes sobre as ferramentas e fundamentos da negociação. O conhecimento do curso interessante para se ter como uma habilidade útil em diversas situações da vida.O curso não irá te ensinar como ser um negociador, ele te dará informações de técnicas e como usá-las!

автор: Andreas L

4 сент. 2015 г.

This course is focussing on negotiation in business.

But the presented concepts and strategies can be used in private negotiations of all kinds.

I found the legal aspects of negotiation of contracts rather boring, but then you can watch the videos in double speed.

All in all a very useful course for me.

автор: Aakash M

4 нояб. 2020 г.

We are all somebody's prospect and we are all somebody's customer which means there is negotiation in every aspect of life. This course gives a lot new learning and is very skillfully communicated by Prof George Siedel.I truly recommend everyone to take this course to hone your negotiation skills.

автор: Rahul B

23 июня 2020 г.

It was a great learning experience with professor over last few week, it kept me engaged & most important inspired me for future, this course Structure , the reading, personal learning and assignment and action learning assignment is quite unique. This course give really good fundamental awareness

автор: Ivo M P C

16 февр. 2021 г.

The course is really nice, with a lot of focus on the law. I did enjoy the lectures, however there seems to be a lack of free reading material for the subjects. There is a book, that you will be advised to buy, but there is no proper reading material if you don't want to spend money on the book.

автор: faizanb

12 июня 2020 г.

for a begineer with tech background I found this course eyeopening and very entertaining I must say the instructor is a wonderful teacher even though many terms are bookish for people belonging to non-business functions , i am very pleased to get to this course and pass sit it . Bravo Sir Seidel

автор: Hebatallah M A H E

4 нояб. 2019 г.

I would prefer that the rationale behind a correct or incorrect answer for the quizzes and final exam are added so I am fully sure I grasped the concept especially for wrong answers. Other than that, the course is absolutely amazing and helps tremendously both in business and in personal life.

автор: Pablo R

11 мая 2020 г.

Una crítica y sugerencia para mas adelante es que tanto las lecturas, como los exámenes puedan traducirse. Muchas veces la traducción del explorador arroja errores y no tuve éxito para traducirlas. Pude realizarlo utilizando un traductor externo (copiando y pegando), pero resulta engorroso.

автор: Romela G

30 мар. 2020 г.

The course is very informative and very helpful and practical to individuals like me who wants to reorient themselves with the basics of negotiation.

I can apply how to negotiate effectively both with my personal undertakings and with my professional undertakings in my future assignments.

автор: Preetha w

20 мар. 2020 г.

I really enjoyed Professor Siedel's simple style, using a bit of humour but at the same time ensuring the point is clearly conveyed. In my area of work negotiation is a key tool and this course has taught me some basic, yet important, aspects one needs to keep in mind. Thank you Professor

автор: Feroze K (

13 июля 2021 г.

The teaching process of Professor George Siedel has been very supportive to understand the various aspects well, it was well spaced out as far as learning time was concerned, the examples he's quoted to demonstrate the statement & theories have been very good to grasp & understand.

автор: Andrew A B I

3 апр. 2016 г.

Dr. Siedel is extremely informative when it comes to breaking down the roles people play in any negotiation and the intangible aspects of the transaction overall. I recommend this course to anyone in a sales position or in corporate positions that conduct a lot of B2B transactions.

автор: Slawomir S

9 янв. 2020 г.

The course was amazing, very interesting and gave me some valuable skills, which I will able to use during a negotiation process in my business and private life. From my point of view the final exam is too detailed taking into consideration that the course is lasting min. 7 weeks.

автор: Devak S J

14 авг. 2015 г.

This is a very interesting course. It is the first course I followed on Coursera and it worth my time and money. Various skills and strategies are being taught which I took for granted before. This course is helpful both for the day-to-day negotiation and for business ones.

автор: Doğa K

2 июня 2020 г.

Compared to other online courses that I've taken up, this course was considerably difficult compared to them. I believe it's because it's totally out of my interests and abilities. However, I'm not regretting taking this course in fact, I'm so glad that I applied for it.

автор: Chris L

12 мая 2016 г.

Learned a lot in this course, even though I was not new to the subject. Great review of psychological traps and biases to avoid, and a nice overview of third party and alternative resolution options. THANKS Professor Seidel for making all of this knowledge available!

автор: Filipe R

29 дек. 2020 г.

A minha expetativa, era sobretudo mais virada para a primeira parte do curso. Temas relacionados com aspetos legais, jurídicos, tomaram muito do tempo do curso, e tornaram-no também um pouco pesado. Pelo título da formação não dá a entender que tem essa componente.