Об этом курсе
4.7
Оценки: 4,916
Рецензии: 1,191
We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432)....
Globe

Только онлайн-курсы

Начните сейчас и учитесь по собственному графику.
Calendar

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.
Clock

Предполагаемая нагрузка: 7 weeks of study, 75 minutes/week

Прибл. 14 ч. на завершение
Comment Dots

English

Субтитры: English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Vietnamese, Russian, Spanish

Приобретаемые навыки

Strategic NegotiationsCommunicationNegotiationDecision Tree
Globe

Только онлайн-курсы

Начните сейчас и учитесь по собственному графику.
Calendar

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.
Clock

Предполагаемая нагрузка: 7 weeks of study, 75 minutes/week

Прибл. 14 ч. на завершение
Comment Dots

English

Субтитры: English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Vietnamese, Russian, Spanish

Программа курса: что вы изучите

1

Раздел
Clock
2 ч. на завершение

Welcome to Successful Negotiation!

Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course. ...
Reading
2 видео (всего 24 мин.), 7 материалов для самостоятельного изучения
Video2 видео
Introduction to the University of Michigan11мин
Reading7 материала для самостоятельного изучения
Course Focus10мин
How to Succeed in This Course10мин
Earning a Course Certificate10мин
Help us learn more about you!10мин
About the Professor10мин
Syllabus10мин
Suggested Readings10мин

2

Раздел
Clock
3 ч. на завершение

Prepare: Plan Your Negotiation Strategy

This module focuses on the first step in the negotiation process - planning for a negotiation. One critical component you'll learn is how to complete a negotiation analysis to set you up for success....
Reading
10 видео (всего 147 мин.), 4 материалов для самостоятельного изучения, 1 тест
Video10 видео
A Position Based or Interest Based Negotiation8мин
A Dispute Resolution or Deal Making Negotiation?17мин
Analyzing the Negotiation19мин
Your BATNA in a Dispute Resolution Negotiation14мин
Using Decision Trees to Complete Your BATNA Analysis9мин
Cross-Cultural Negotiations16мин
How to Handle Ethical Issues15мин
General Ethical Standards14мин
Using Agents in Negotiations17мин
Reading4 материала для самостоятельного изучения
After completing this module, you will be able to...10мин
Suggested Readings10мин
Assess Your Negotiating Style10мин
Checklist of Ethical Standards and Guidelines10мин
Quiz1 практическое упражнение
Show What You Know20мин

3

Раздел
Clock
3 ч. на завершение

Negotiate: Use Key Tactics for Success

This module focuses on two especially important topics: (1) how to use power during negotiations and (2) psychological tools that you can use during negotiations. Keep a paper and pencil handy, as you'll be participating in several experiments as watch these videos!...
Reading
9 видео (всего 96 мин.), 4 материалов для самостоятельного изучения, 1 тест
Video9 видео
Using Power in Negotiations15мин
Introduction to Psychological Tools; Mythical Fixed Pie Assumption12мин
Psychological Tools: Anchoring8мин
Psychological Tools: Overconfidence12мин
Psychological Tools: Framing7мин
Psychological Tools: Availability5мин
Psychological Tools: Escalation15мин
Psychological Tools: Reciprocation, Contrast Principle, and Big Picture Perspective10мин
Reading4 материала для самостоятельного изучения
After completing this module, you will be able to...10мин
Suggested Readings10мин
Developing Your Negotiating Power10мин
Checklist of Psychological Tools10мин
Quiz1 практическое упражнение
Show What You Know20мин

4

Раздел
Clock
2 ч. на завершение

Close: Create a Contract

This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract. Among other things, you'll learn to decide if you need a lawyer or can act as your own for contract creation. However, the videos should not be construed as providing legal advice. ...
Reading
6 видео (всего 76 мин.), 3 материалов для самостоятельного изучения, 1 тест
Video6 видео
Sources of Contract Law10мин
Creating Contracts: The Agreement13мин
Creating Contracts: Consideration and Legality8мин
Creating Contracts: Writing Requirements19мин
Business vs. Legal Objectives in Contracting17мин
Reading3 материала для самостоятельного изучения
After completing this module, you will be able to...10мин
Suggested Readings10мин
Contract Law Checklist10мин
Quiz1 практическое упражнение
Show What You Know20мин
4.7
Direction Signs

24%

начал новую карьеру, пройдя эти курсы
Briefcase

83%

получил значимые преимущества в карьере благодаря этому курсу
Money

12%

стал больше зарабатывать или получил повышение

Лучшие рецензии

автор: ABMar 9th 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

автор: YTSep 18th 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

Преподаватель

George Siedel

Williamson Family Professor of Business Administration and Thurnau Professor of Business Law

О University of Michigan

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future....

Часто задаваемые вопросы

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

Остались вопросы? Посетите Центр поддержки учащихся.