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Вернуться к The Critical Role of IT Support Staff in Healthcare

Отзывы учащихся о курсе The Critical Role of IT Support Staff in Healthcare от партнера Университет Джонса Хопкинса

Оценки: 430

О курсе

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

Лучшие рецензии


21 нояб. 2022 г.

What an interesting course, well explained and easy to understand. This course have heightened my interest in Health IT, giving more clarity as to how issues are resolved in this space.


4 окт. 2022 г.

I liked the focus on customer service and how the course emphasized the importance of empathizing with customers and knowing when and how to triage or escalate issues.

Фильтр по:

26–50 из 106 отзывов о курсе The Critical Role of IT Support Staff in Healthcare

автор: Akinola M

1 окт. 2022 г.

I find this Health IT course very educating and useful as a health practioner

автор: Elizabeth P

21 авг. 2021 г.

Everthing was expalined to understand. The examples were great. Thank you!

автор: JAMIE P

16 мая 2022 г.

I enjoyed every bit of this course thank you so much for this opertunity.

автор: Ivan H S

8 сент. 2021 г.

really interesting seeing how this going to work out!!! loving it!

автор: Francos G S A

30 нояб. 2020 г.

basic info but still very informative. i can relate to the issues

автор: richard d

6 дек. 2021 г.

I believe it is a great introduction to the Healthcare IT world.

автор: Crystal S

20 сент. 2021 г.

This course is very informative, educational and interactive.

автор: Sheena M

29 июля 2021 г.

This was very easy to understand and no trick quiz questions.

автор: Nancy R

23 нояб. 2021 г.

extremely interesting and looking forward to learning more

автор: Pius O

21 дек. 2020 г.

Well explained. Training was impactful and well delivered.

автор: Lynne B

4 янв. 2021 г.

I learned a lot and am looking forward to the next level.

автор: Sayda S I S

17 нояб. 2022 г.

Learnt a great deal of information and ticketing system.

автор: Mukesh K C

18 авг. 2022 г.

It is a very informative and good learning resource.

автор: eric s

10 нояб. 2022 г.

Good presentation and readable and fair assessments.

автор: Mason J

24 дек. 2021 г.

This course was very informative and detailed.

автор: Madison M

30 авг. 2021 г.

Excellent intro to IT in Healthcare setting.

автор: Veronica O

18 янв. 2021 г.

It gave a good overview as an introduction.

автор: diane m

2 февр. 2021 г.

great intro to a specialized niche in IT.

автор: Sasiras L

7 дек. 2022 г.

I love this course. Thank you so much.

автор: Ransford M W

21 янв. 2023 г.

good class ..I enjoyed the course ..

автор: Miracle E

19 янв. 2023 г.

Quite exciting to learn great stuffs

автор: Alaeldin A

24 авг. 2022 г.

great cours !!! really Interesting

автор: Emmanuel N A

9 дек. 2020 г.

very nice customer service course

автор: Casey C

7 мар. 2021 г.

These courses are out of order

автор: Ladre P

9 мар. 2022 г.

Enjoying this course so far!!