About this course: This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs
Who is this class for: This course is primarily designed for non-native English users who want to improve their professional email writing skills in English. The language skills reviewed in this course are mainly targeted for intermediate level. However, there are many items that any non-native English user will find helpful to improve their overall professional email communication.
Taught by: Gerry Landers, Lecturer
Georgia Tech Language Institute
| Basic Info | Course 1 of 4 in the Improve Your English Communication Skills Specialization |
| Commitment | 3-4 hours/week |
| Language | English, Subtitles: French, Japanese |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
- Video: Introduction to Course
- Discussion Prompt: Email an Introduction of Yourself to Your Course Peers
- Reading: Consent Form
- Video: DOs and DON'Ts in Professional Email
- Practice Quiz: Check Your Knowledge
- Video: Organization, Style & Editing Basics
- Reading: Write a Practice Email
- Video: Common Errors in Punctuation
- Practice Quiz: Check Your Knowledge
- Video: Common Errors in Capitalization
- Practice Quiz: Check Your Knowledge
- Reading: Additional Resources
- Reading: Get More from The Georgia Tech Language Institute
- Video: Write Effective Subject Lines
- Practice Quiz: Check Your Knowledge
- Video: Write Well-organized Email Text
- Practice Quiz: Check Your Knowledge
- Reading: Additional Resources
- Video: Overview of Introduction & Announcement Emails
- Practice Quiz: Check Your Knowledge
- Video: Key Language for Writing These Types of Emails
- Reading: Additional Resources
- Practice Quiz: Check Your Knowledge
- Video: How to Write Request Emails
- Practice Quiz: Check Your Knowledge
- Video: How to Write Apology Emails
- Reading: Additional Resources
- Practice Quiz: Check Your Knowledge
- Video: High/Low Context Communication
- Discussion Prompt: Communication Styles
- Practice Quiz: Check Your Knowledge
- Video: Age & Gender Considerations
- Reading: Additional Resources
- Reading: Where to go from here?
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
It's' very helpful for the people who are starting their professional job career.
Yeah, This course was awesome and i enjoyed learning.
Thank you very much.
useful course
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This course was my first course in Coursera. The tasks and the teaching method is unique.