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Отзывы учащихся о курсе Customer Service Fundamentals от партнера Ускорители обучения

4.8
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Оценки: 1,079
•
Рецензии: 324

О курсе

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
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176–200 из 331 отзывов о курсе Customer Service Fundamentals

автор: Kayisha C

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28 сент. 2020 г.

I feel confident after using this course! Thank you

автор: Stanford M

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5 июня 2020 г.

Great course. I loved it. I recommend it to anyone.

автор: Levi H

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11 июля 2021 г.

Learned a lot Really like this course specifically

автор: Lisa r

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31 дек. 2020 г.

I love how easy it was to understand this course.

автор: Mishkat Z M

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25 авг. 2020 г.

It was fun learning about customer service. Great

автор: Gina M

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22 нояб. 2020 г.

Lots of great ideas to make call support easier!

автор: Luis A R

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3 февр. 2022 г.

W​as a bit challenging but definitely worth it.

автор: Arkademi

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22 окт. 2021 г.

interesting course and excellent study material

автор: Arsh A

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13 янв. 2021 г.

very nice course I just love and enjoy it a lot

автор: Mason J

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7 мар. 2022 г.

This course was very informative and detailed.

автор: Kene O

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26 окт. 2020 г.

So enlightening!!!!! Loved every bit of it!!!!

автор: Abdullah A

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16 июня 2020 г.

Great course I learned a lot of new skills

автор: Michal S

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15 нояб. 2020 г.

Great overview about work on Service Desk

автор: Akash C

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12 авг. 2020 г.

It will be very helpful in my work filed.

автор: Soyinka O

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31 июля 2020 г.

This professional course earn the stress.

автор: Prasana K

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21 апр. 2021 г.

Gained great knowledge from this course.

автор: Maggie

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25 мар. 2022 г.

It was incitefull , i have learned alot

автор: onwukanjo e

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16 янв. 2022 г.

Educating, insightful and understanding

автор: Rayees A L

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15 июня 2020 г.

Great fully satisfied with this course.

автор: Osuobeni J E

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5 мар. 2020 г.

It's a great course on customer support

автор: Stanley A R

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30 сент. 2019 г.

Excellent course! Enjoyed it very much

автор: Delvin J K

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20 янв. 2021 г.

One of the Top course provided by IBM

автор: Mario S M

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13 окт. 2019 г.

Very interesting. I liked it so much!

автор: Mulalo R

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7 сент. 2021 г.

Wonderful and well structured course

автор: dinesh p

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18 сент. 2019 г.

It was challenging but interesting.

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