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Fred J Feiler

Nov 20, 05:49 PST

Chat started: 2016-11-20 01:37 PM UTC

(01:37:50 PM) Fred J Feiler: We need a start date for 3D Printing Software course. The learners are concerned that this course will never happen even for those who have been enrolled since June 2016.

(01:38:52 PM) Coursera Support: Thanks for reaching out to us! Someone will be right with you.

(01:39:38 PM) *** Jessy joined the chat ***

(01:39:54 PM) Jessy: Thanks for reaching out to us. I’d be more than happy to help you today.

(01:40:29 PM) Jessy: I am very sorry for the inconveniences.

(01:40:40 PM) Jessy: Please allow me a moment while I take a look into this for you Fred.

(01:40:59 PM) Fred J Feiler: Thanks

(01:44:54 PM) Fred J Feiler: I enrolled in the five course specialization. My momentum is at a standstill so if this course is delayed I’ll look for something better.

(01:46:05 PM) Jessy: I am very sorry for the inconveniences Fred, I checked and that course does not have sessions available yet.

(01:46:16 PM) Jessy: It looks like we will need some time to look into this issue further. I am going to escalate this to our support specialists so they can further investigate. This means that I will be ending this chat and it will become a support ticket email. You will receive an email transcript of our chat for your records, and someone from our support team will review our chat and email you with updates as soon as possible.

(01:47:18 PM) Fred J Feiler: OK, thank you!

I am very glad to see courses like this one on Coursera. The course itself is well structured and contains a lot of useful information and that is exactly what I needed in one place.

My only complaint is the price of the course - I think it is a bit expensive especially for this first part of the specialisation - it is an introductory two week course with a lot of advertising...£40..common..are you serious?? A lot of people will buy personal 3D printers or kits after the course, some of them will make a decision to buy a 3D printer for a company they work for (as myself), Fusion 360 subscriptions etc. These companies should sponsor such courses to make them more affordable - it is their interest.

I made several courses on Coursera already (Mechanical and Electrical Engineering), they were 5 to 8 weeks and comprised a lot of quite hard work from mentors and students and were only £32 for certificate.

I like the idea of this specialisation but I decided not to pay for the certificate because of its price. Although I am very happy to have access to the courses and I thank you for you effort!