Let's begin with the question, why do we do, what we do and the answer is people act the way they do because either consciously or unconsciously. They seek to satisfy some kind of physiological or psychological need. We as humans do nothing unless we have a need if you're hungry, for example, you will probably look for something to eat. And so we define motivation as the desire to put forth effort toward achieving some goal. As a sales manager part of your job is understanding the needs of your sales force and what can satisfy those needs. Motivation is thought to have three components or dimensions, choice, intensity, and persistence. Choice is whatever action a salesperson takes to satisfy a need. Intensity refers to the amount of effort expended. And persistence refers to the length of time a person put on that action. Motivation is super important in all aspects of management. It is particularly important in sales for two reasons. First is the nature of sales jobs. Where sells people have to deal with failure or rejection every day. In addition, sales people spend a fair amount of time away from co-workers and friends, leaving to feelings of isolation. Secondly, every sales person is different. Each person has their own goals, strengths, weaknesses, and they respond differently to motivation. There's no one size fits all in Salesforce Motivation. While motivation has been studied extensively and can appear scientific, you need to remember that motivation is part science and part art