In a group session, you can perceive more about group dynamics and learn about their joint use of existing products. One of the biggest aids though is that you are discussing the product to be. And in discussing it, stakeholders will come up with new ideas and desires regarding what they actually want. In the group session, elicitation takes place with the series of group workshops concluding with followups. Just as an interviews, there should be a clear agenda set first. Follow those concepts of synopsis, which we discussed in the interview section. Workshops may include breakout groups for closer discussion. Also, working over multiple days will help. Oftentimes, we need to just really think and sleep on ideas. On day one of a workshop, many people probably won't be focused. Probably they don't want to be there. By day two, however, at least some of your stakeholders would have thought about what happened in the first day. Looked at what was decided and at least in the back of their minds come up with some questions or ideas to discuss on that next meeting. Having these and rather just ending with well, we're out of time. So if you have more ideas or comments, send me an email. Remember, most people are not going to send you an email, unless they think it's really important. The workshop ends, the stakeholders go back to their normal work and normal lives. Probably aren't thinking too much about the future. So especially on the second day or in later sessions on the first day, be sure that you give your stakeholders at least some time to think before their next sessions. Just giving them a bathroom break or having a group lunch break is not enough. Five minutes of freedom between meetings allows your audience to go off and think on their own based on the discussion. Or if they don't want to do that, they can discuss amongst themselves. A lot of people like they have to stay in the room and then still don't really get to think. You only have limited time with the group, so you need to discuss and use the time very wisely. But do remember that there needs to be that discussion and free thinking time. If there are many people involved, breakout sessions can assist you in determining the specific concerns of the different groups. Once the workshop is done, followups may include audio visuals, wall charts and other sorts of media to foster more discussions. Also, provide records of the outcomes. Create one place to store all of this information for their reference. I highly encourage that you do not send 50 zillion emails with all of this information. Obviously, that an exaggeration. But what you can do is consider everything that you have, put it in one place and send a link. Email followups very frequently get lost. And the more email we get, frankly, the less likely it is that we will read it or even open it. Try to stick to one email for followup. Emailing to individuals also helps rather than to the whole group, especially if there's information that applies only to that individual. When sharing resources, especially when working across multiple meetings, organize the materials well. The overall organization is totally up to you. But just as a few suggestions, create folders based on the dates of the meetings or make folders based on the topic or some combination of the two. This can greatly assist you and your stakeholders to review everything that happened. All notes, all visuals and anything else that came out of the meeting.