4.4.1: When You Are in the Wrong: Professional Apologies

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Из курса от партнера University of Illinois at Urbana-Champaign
Shaping Your Professional Brand
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University of Illinois at Urbana-Champaign
20 оценки
Из урока
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

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  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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