In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Definition of a System
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From the course by Johns Hopkins University
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Johns Hopkins University
Course 1 of 7 in the Specialization Patient Safety
From the lesson
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Meet the Instructors
Melinda SawyerDirector, Patient Safety
Armstrong Institute for Patient Safety
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