is what we're hearing consistent with what we already know about the individual?
Coaching happens with Level 2 and Level 3 listening.
And that's because this is where trust begins and
depth resides in a relationship.
So as you listen from level two or
three, you can begin to make choices about what kind of intervention,
what kind of questions, where you might take the conversation.
And as you make these choices, watch for the impact it has on the other person.
So in summary, connecting begins with Level 1 listening, but
coaching resides in Level 2 and Level 3 listening.
As an application of our discussion here, we have a reflective exercise for
you to do.
It's simple.
You want to use your personal learning journal for this.
In the next week, spend time each day reflecting on conversations you had, and
rate the quality of your connection and how well you listened.
On a scale of 1 to 5 with 5 being high quality connection and
really great listening and 1 being a low connection and not so great listening.